ISSN Approved Journal No: 2320-2882 | Impact factor: 7.97 | ESTD Year: 2013
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Paper Title: ``CUSTOMER CENTRICITY: HOW THE FOCUS HAS SHIFTED TOWARDS EFFECTIVE MANAGEMENT OF CUSTOMERS``
Publisher Journal Name: IJCRT
Published Paper ID: - IJCRT1133687
Register Paper ID - 200072
Title: ``CUSTOMER CENTRICITY: HOW THE FOCUS HAS SHIFTED TOWARDS EFFECTIVE MANAGEMENT OF CUSTOMERS``
Author Name(s): Trishna, Dr. Nandini Mehta
Publisher Journal name: IJCRT
Volume: 5
Issue: 2
Pages: 509-516
Year: May 2017
Downloads: 1333
Today the customers have become the true drivers of change for any business and are at the focus of all decision making related to products & services. It is the customer who makes a difference between a company�s success and failure. In a dynamic business environment marked by changing customer preferences, the need to be customer-centric is very important. Managing customers is getting difficult and challenging with the changing business environment and Customer relationship management is essential today to enhance productivity & profitability, as well as to increase competitiveness and market share. Besides, the customer today is more educated and aware than ever before and wants more value for money. The most definite path to a strong and profitable business is assuring that the customer receives the highest appropriate quality of service across multiple applications and delivery mechanisms. As has been said by Peter F. Drucker, the Father of Modern Management �Quality in a service or product is not what you put into it, it�s what the customers get out of it�. Companies today are faced with an unusual complex situation where the decisions made today shall hugely impact the performance of organization in future in terms of profitability, market share and growth etc. Therefore they need to focus on continuous improvement and innovation to create value for the customer and the firm itself in the long run. Customer relationship management has seen a dramatic growth over the last two decades and a substantial amount of research budget is being spent on measurement of satisfaction. The objective of this study is to identify why CRM has emerged as an important tool in the world of Marketing. The article attempts to bring out the importance of customer centricity in bringing satisfaction in the present context marked by increased competition, diminishing customer loyalty and empowered customers.
Licence: creative commons attribution 4.0
Customer Relationship Management, Customer centricity, Customer Retention
Paper Title: IMPACT OF NUTRITION EDUCATION REGARDING PRODUCT FORMULATION FROM DEHYDRATED VEGETABLES
Publisher Journal Name: IJCRT
Published Paper ID: - IJCRT1133659
Register Paper ID - 200170
Title: IMPACT OF NUTRITION EDUCATION REGARDING PRODUCT FORMULATION FROM DEHYDRATED VEGETABLES
Author Name(s): Dr. SUNITA SHARAN
Publisher Journal name: IJCRT
Volume: 5
Issue: 2
Pages: 351-358
Year: April 2017
Downloads: 1313
Awareness about the nutrient content of vegetables is very less especially in the rural areas where they are grown abundantly. These vegetables have a short shelf life, however by means of dehydration, they can be preserved and made available in off-season thus providing important minerals and vitamins to population groups throughout the year. In view of this, the present study was undertaken with the objective to produce a video film on products developed from dehydrated vegetables i.e. spinach and carrot. Its impact on rural women was then studied. Rural women between the age of 18-35 years were selected from two villages of lucknow district namely Mohanlalganj (n=40) as experimental group and Sisandi (n=40) as control group. The film entitled �Nirjalikrit palak avam gajar se bane paushtik alpahar� was produced for nutrition education showing the importance of vegetables, their dehydration and product formulation to combat micronutrient deficiencies. Video film was shown only to the experimental group first; without discussion and then with discussion. Results showed that before nutrition education, majority of the respondents (?90%) were in low knowledge category in both the groups. When the experimental group was exposed to video film, their knowledge level rose and majority of the respondents obtained medium score (67.5%) and when the same group was exposed to video film followed by discussion, their mean knowledge score further increased to 83.10 percent. Whereas there was no improvement in the knowledge scores of control group. The difference in the pre and post exposure knowledge scores (70.68 %) of experimental group was found to be highly significant (P?.01). Percent retention in knowledge was found to be 74.52, 30 days after exposure to video film. Education level of respondents was positively and significantly correlated with knowledge scores of the experimental group. Therefore it can be concluded that this film can be used in teaching and popularizing of recipes developed by incorporating dehydrated vegetables.
Licence: creative commons attribution 4.0
IMPACT OF NUTRITION EDUCATION REGARDING PRODUCT FORMULATION FROM DEHYDRATED VEGETABLES
Paper Title: PERFORMANCE OF BANKING SECTOR DURING LIBERALIZATION PERIOD: A CRITICAL REVIEW OF COMMERCIAL BANKS IN INDIA
Publisher Journal Name: IJCRT
Published Paper ID: - IJCRT1133658
Register Paper ID - 200117
Title: PERFORMANCE OF BANKING SECTOR DURING LIBERALIZATION PERIOD: A CRITICAL REVIEW OF COMMERCIAL BANKS IN INDIA
Author Name(s): Dr. Dimpal Rani
Publisher Journal name: IJCRT
Volume: 5
Issue: 2
Pages: 345-350
Year: April 2017
Downloads: 1364
India presented significant financial sector changes during the 1990s through entering the new private and unfamiliar banks, changing loan fee controls, improving the function of market influences, and decreasing state avoidance of bank credit through decrease hold and legal liquidity prerequisites, which together remained at around 50% of advantages in 1992. This paper gives new exact proof on the effect of budgetary progression on the exhibition of Indian commercial banks. The examination centres on analyzing the conduct and determinants of bank intermediation expenses and gainfulness during the progression time frame. The investigation depends on the optional information and contemplates general society and private area banks in India. The observational outcomes propose that expansion in rivalry during money related progression has been related with lower intermediation expenses and productivity of the Indian banks. To put it plainly, just financially savvy, customer centered, innovation driven, capital reinforce banks which follow prudential guidelines can just continue in pulling in investors and borrowers in the current serious climate. The individual banks must be serious from one perspective and the controller ought to guarantee that the prudential standards ought to guarantee required strength and monetary soundness of banks without imperilling the best possible motivators to banks.
Licence: creative commons attribution 4.0
Commercial Banks, Liquidity, Financial Sector, Customer, Credit.
Paper Title: IMPLEMENTATION OF ON DEMAND ARA ALGORITHM IN MOBILE AD-HOC NETWORK
Publisher Journal Name: IJCRT
Published Paper ID: - IJCRT1133651
Register Paper ID - 200047
Title: IMPLEMENTATION OF ON DEMAND ARA ALGORITHM IN MOBILE AD-HOC NETWORK
Author Name(s): Anuj Chugh, Abhishek Bansal, Suman Dahiya
Publisher Journal name: IJCRT
Volume: 5
Issue: 2
Pages: 298-306
Year: May 2017
Downloads: 1376
Mobile ad-hoc networks (MANETs) are a collection of mobile nodes communicating wirelessly without a centralized infrastructure. The biggest challenge in MANETs is to find a path between communicating nodes, that is, the MANET routing problem. The considerations of the MANET environment and the nature of the mobile nodes create further complications which results in the need to develop special routing algorithms to meet these challenges. Swarm intelligence, a bio-inspired technique, which has proven to be very adaptable in other problem domains, has been applied to the MANET routing problem as it forms a good fit to the problem. In this thesis, a study of Ant Colony based routing algorithms is carried out taking into consideration two of the most popular algorithms Ant based algorithms, Ant Hoc Net and the Ant Routing Algorithm (ARA). A thorough analysis of ARA is carried out based on the effect of its individual routing mechanisms on its routing efficacy. The original ARA algorithm, although finds the shortest path between source and destination, is observed to not be competitive against other MANET algorithms such as AODV in performance criteria. Based on the analysis performed, modifications are proposed to the ARA algorithm. Finally, a performance evaluation of the original ARA and the modified ARA is carried out with respect to each other, and with respect to AODV, a state of the art MANET routing algorithm fulfill mobility criteria. The motivation behind the thesis is to realize application of MANETs in real world applications by solving the problem of routing.
Licence: creative commons attribution 4.0
MANET, ARA, AODV, Routing, Pheromone Ant.
Paper Title: BIHAR KE PRAMUKH KISAN ANDOLAN
Publisher Journal Name: IJCRT
Published Paper ID: - IJCRT1133627
Register Paper ID - 199946
Title: BIHAR KE PRAMUKH KISAN ANDOLAN
Author Name(s): Dr.Ranjeet kumar
Publisher Journal name: IJCRT
Volume: 5
Issue: 2
Pages: 168-171
Year: June 2017
Downloads: 1646
Bihar ke pramukh kisan andolan
Licence: creative commons attribution 4.0
Bihar ke pramukh kisan andolan
Paper Title: STRATEGIES TO IMPROVE TEACHING LEARNING PROCESS OF TEACHER EDUCATION
Publisher Journal Name: IJCRT
Published Paper ID: - IJCRT1133570
Register Paper ID - 199385
Title: STRATEGIES TO IMPROVE TEACHING LEARNING PROCESS OF TEACHER EDUCATION
Author Name(s): Vikash kumar Meena
Publisher Journal name: IJCRT
Volume: 5
Issue: 2
Pages: 818-823
Year: April 2017
Downloads: 1514
The quality of any nation depends on the quality of its citizens. Quality of citizens is directly dependent upon the quality of education. Quality of education is cent per cent based upon quality of the teachers who prepare students to compete in the world market to become harmonious productive citizens of a developed nation. That�s why it is often told that teachers are the nation builders and the harbinger of cultural heritage. Teachers are the architect of society and markers of mankind.
Licence: creative commons attribution 4.0
Strategies to Improve Teaching Learning Process of Teacher Education
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Publisher Journal Name: IJCRT
Published Paper ID: - IJCRT1133546
Register Paper ID - 198193
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Author Name(s): ????? ?????
Publisher Journal name: IJCRT
Volume: 5
Issue: 2
Pages: 662-670
Year: May 2017
Downloads: 1361
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Licence: creative commons attribution 4.0
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Paper Title: YOGIC EXERCISES IN MANAGING STRESS IN MALE VOLLEYBALL PLAYERS
Publisher Journal Name: IJCRT
Published Paper ID: - IJCRT1133416
Register Paper ID - 193283
Title: YOGIC EXERCISES IN MANAGING STRESS IN MALE VOLLEYBALL PLAYERS
Author Name(s): Kanthraj .S
Publisher Journal name: IJCRT
Volume: 5
Issue: 2
Pages: 787-791
Year: April-2017
Downloads: 1367
In order to have a better life, yogic exercise is a tool. Yoga helps achieving both physical and mental harmony. Yoga ensures great efficiency in work, and better control over mind and emotions. Present work highlights how yoga and stress management help male Volleyball players keeping the body fit and becoming the best performer. The methodical yogic practices eliminate and control several ailments and also keep the mind perfect, fresh and peaceful. Stress management requires a positive attitude and it demands a great degree of commitment on the part of individual. Volleyball players need to learn a number of specific skills in managing stress.
Licence: creative commons attribution 4.0
Yoga, Player, Stress, Psychological
Paper Title: ALIENATION AND EMANCIPATION OF WOMEN IN FIRE ON THE MOUNTAIN
Publisher Journal Name: IJCRT
Published Paper ID: - IJCRT1133394
Register Paper ID - 191826
Title: ALIENATION AND EMANCIPATION OF WOMEN IN FIRE ON THE MOUNTAIN
Author Name(s): Dr.Sridhar Sharma
Publisher Journal name: IJCRT
Volume: 5
Issue: 2
Pages: 633-639
Year: June 2017
Downloads: 1431
Feminism in the Indian context is the recent renovation of early Vedic concepts of man-woman relationship and a byproduct of Western liberalism in particular and feminist thought in general. The indigenous contributing factors have been the legacy of equality of sexes inherited from the freedom struggle, constitutional rights of women, thrust on women education, and new awareness due to electronic media among women. The Indian woman caught in the flux of tradition and modernity, saddled with the burden of the past and the present to cast off her aspirations, constitutes the crux of aspirations, in fact constitutes the crux of feminism in Indian literature. In literary terms it precipitates in search for identity and a quest for the definition of the women self. In critical practice, it boils down to scrutinizing empathetically the plight of women characters and their struggle for emancipation of self. The voices emanating there from vary from the traditional -but conscious- of their selves to exclusively self-seeking with a seeming vengeance. When clearly articulated well-argued and precisely defined, feminist sentiments rather than mere faint echoes thereof can be traced as already referred in early works of Mary Shelley and Jane Austen, one feels chary of dubbing feminism as merely a late twentieth century phenomenon. The feminist perspective on literature- creative or critical- whether in a third world country or elsewhere has had to confront issues of similar persuasion: male chauvinism, sexist-bias, psychological and even physical exploitation, hegemonistic inclinations in not merely the male but also the female sections of the society, the utter disregard for females psychological, cultural, familial, and spiritual quests. Predictably enough the ways out suggested subtly or propagated more avowedly have ranged from mild protest seeking accommodation through moderation, love, persuasion and in the last separation to carving out of a self-sufficient exclusivist self.
Licence: creative commons attribution 4.0
Alienation, Subjugation, Self-Assertion, Self-Existence, Emancipation.
Paper Title: ENVIRONMENT AND IDEAS OF GANDHI
Publisher Journal Name: IJCRT
Published Paper ID: - IJCRT1133387
Register Paper ID - 191629
Title: ENVIRONMENT AND IDEAS OF GANDHI
Author Name(s): Dr. RAJENDRA PRASAD
Publisher Journal name: IJCRT
Volume: 5
Issue: 2
Pages: 572-580
Year: May-2017
Downloads: 1659
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Licence: creative commons attribution 4.0
ek/;fed Lrj ij v/;;ujr fofHkUu oxksZ ckfydkvksa ds “kSf{kd vkdka{kk Lrj dk rqyukRed v/;;u
Paper Title: EVOLUTION OF INDIAN INSURANCE COMPANY
Publisher Journal Name: IJCRT
Published Paper ID: - IJCRT1133385
Register Paper ID - 191624
Title: EVOLUTION OF INDIAN INSURANCE COMPANY
Author Name(s): Dr. R. SANKARAKUMAR
Publisher Journal name: IJCRT
Volume: 5
Issue: 2
Pages: 554-559
Year: April-2017
Downloads: 1513
Licence: creative commons attribution 4.0
Claims, Premium, Compensation, IRDAI
Paper Title: REGIONALISM IN INDIA: SOCIAL ACCOMMODATION OF IDENTITY
Publisher Journal Name: IJCRT
Published Paper ID: - IJCRT1133287
Register Paper ID - 191526
Title: REGIONALISM IN INDIA: SOCIAL ACCOMMODATION OF IDENTITY
Author Name(s): Dr.Rajendra Prasad.N.L
Publisher Journal name: IJCRT
Volume: 5
Issue: 2
Pages: 779-785
Year: April-2017
Downloads: 1446
REGIONALISM IN INDIA: SOCIAL ACCOMMODATION OF IDENTITY
Licence: creative commons attribution 4.0
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Paper Title: “A Study of Non-Performing Assets of Commercial Banks and it’s recovery in India”
Publisher Journal Name: IJCRT
Published Paper ID: - IJCRT1133259
Register Paper ID - 191495
Title: “A STUDY OF NON-PERFORMING ASSETS OF COMMERCIAL BANKS AND IT’S RECOVERY IN INDIA”
Author Name(s): Dr Manjunath.B.Tallur
Publisher Journal name: IJCRT
Volume: 5
Issue: 2
Pages: 565-577
Year: June 2017
Downloads: 1424
). The NPAs growth has a direct impact on profitability of banks. Non- performing assets are one of the major concerns for scheduled commercial banks in India. The recommendations of Narasimham committee and Verma committee, some steps have been taken to solve the problem of old NPAs in the balance sheets
Licence: creative commons attribution 4.0
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Paper Title: “IMPACT OF LPG ON INDIAN ECONOMIC ADMINISTRATION”
Publisher Journal Name: IJCRT
Published Paper ID: - IJCRT1133258
Register Paper ID - 191494
Title: “IMPACT OF LPG ON INDIAN ECONOMIC ADMINISTRATION”
Author Name(s): Dr Manjunath.B.Tallur
Publisher Journal name: IJCRT
Volume: 5
Issue: 2
Pages: 558-564
Year: May-2017
Downloads: 1389
This paper attempts to examine the impact of globalization and liberalization on Indian administration and provide a framework for administration to circumvent the overbearing effect of globalization in their efforts towards industrialization
Licence: creative commons attribution 4.0
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Paper Title: “FDI IN INDIAN RETAIL SECTOR – A Study”
Publisher Journal Name: IJCRT
Published Paper ID: - IJCRT1133256
Register Paper ID - 191492
Title: “FDI IN INDIAN RETAIL SECTOR – A STUDY”
Author Name(s): Dr Manjunath.B.Tallur
Publisher Journal name: IJCRT
Volume: 5
Issue: 2
Pages: 539-548
Year: May-2017
Downloads: 1386
In olden day’s economy was said to be barter economy. So barter is considered as one of the oldest form of retail in India. Most of the retailing may be inform of Haats, Mandis, Melas in India and also in other countries. The single largest retail chain in India is the public distribution system. Popularly known’s as PDS or “Rationing system introduced by the Britishers during the world war II. Public distribution system was first started in Bombay in the year 1939. Latter system was extended to other cities and towns. After the world war II, this system was abolished. After Independence Indian Government re-introduced public distribution system in the year 1950.The evolution of retailing also took place in form of canteen stores department (CSD) post office in India (service) Khadi and village industries (Established after Independence) presently KVIC’s are more than 7050 stores throughout India. The co-operative movement ignited and the Indian govt established KendriyaBhandars in 1963.
Licence: creative commons attribution 4.0
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Paper Title: “ An Overview of its Impact on Globalisation and Human Rights ”
Publisher Journal Name: IJCRT
Published Paper ID: - IJCRT1133231
Register Paper ID - 191470
Title: “ AN OVERVIEW OF ITS IMPACT ON GLOBALISATION AND HUMAN RIGHTS ”
Author Name(s): Prof.Yamuna .A.Konesar
Publisher Journal name: IJCRT
Volume: 5
Issue: 2
Pages: 367-374
Year: June 2017
Downloads: 1362
Licence: creative commons attribution 4.0
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Paper Title: PROBLEMS AND PROSPECTS OF SCHEDULE CASTE AND SCHEDULE TRIBES AT PRESENT POLITICAL SITUATIONS IN INDIA
Publisher Journal Name: IJCRT
Published Paper ID: - IJCRT1133230
Register Paper ID - 191466
Title: PROBLEMS AND PROSPECTS OF SCHEDULE CASTE AND SCHEDULE TRIBES AT PRESENT POLITICAL SITUATIONS IN INDIA
Author Name(s): Prof. K.Prabhakar
Publisher Journal name: IJCRT
Volume: 5
Issue: 2
Pages: 362-366
Year: June 2017
Downloads: 1516
Licence: creative commons attribution 4.0
prises as a mother ensures her kids against the en
Paper Title: DOUBLE DIFFUSIVE CONVECTION (DDC) OF MICROPOLAR NANOFLUIDS FLUID IN A PERMEABLE MEDIUM
Publisher Journal Name: IJCRT
Published Paper ID: - IJCRT1133229
Register Paper ID - 191474
Title: DOUBLE DIFFUSIVE CONVECTION (DDC) OF MICROPOLAR NANOFLUIDS FLUID IN A PERMEABLE MEDIUM
Author Name(s): Prof.N.Shivaraju
Publisher Journal name: IJCRT
Volume: 5
Issue: 2
Pages: 356-361
Year: June 2017
Downloads: 1402
twofold diffusive convection of a scantily pressed micropolar liquid in a permeable medium layer immersed by a nanofluid. Our nonlinear investigation gives not just the beginning limit of limited adequacy movement yet in addition data about warmth and mass vehicle as far as the warm Nusselt number, the nanoparticle focus Nusselt number, and the solute fixation Nusselt number. The basic Rayleigh number and the wave number for the stationary and the oscillatory modes are acquired logically. The impacts of different parameters on the stationary and oscillatory convection are appeared. The reliance of the stationary or the
Licence: creative commons attribution 4.0
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Paper Title: Gender Manifestation in Tendulkar’s silence The court Is In Session
Publisher Journal Name: IJCRT
Published Paper ID: - IJCRT1133228
Register Paper ID - 191467
Title: GENDER MANIFESTATION IN TENDULKAR’S SILENCE THE COURT IS IN SESSION
Author Name(s): Shruthi.T
Publisher Journal name: IJCRT
Volume: 5
Issue: 2
Pages: 352-355
Year: May-2017
Downloads: 1507
Licence: creative commons attribution 4.0
prises as a mother ensures her kids against the en
Paper Title: DEEMED REGISTRATION UNDER CENTRAL GOODS AND SERVICES TAX ACT, 2017
Publisher Journal Name: IJCRT
Published Paper ID: - IJCRT1133216
Register Paper ID - 191457
Title: DEEMED REGISTRATION UNDER CENTRAL GOODS AND SERVICES TAX ACT, 2017
Author Name(s): Prof. Shobha.N
Publisher Journal name: IJCRT
Volume: 5
Issue: 2
Pages: 238-245
Year: June-2017
Downloads: 1368
GST is an Indirect Tax which has replaced many Indirect Taxes in India. The Goods and Service Tax Act was passed in the Parliament on 29th March 2017. The Act came into effect on 1st July 2017; Goods & Services Tax Law in India is a comprehensive, multi-stage, destination-based tax that is levied on every value addition. In simple words, Goods and Service Tax (GST) is an indirect tax levied on the supply of goods and services. This law has replaced many indirect tax laws that previously existed in India. GST is an Indirect Tax which
Licence: creative commons attribution 4.0
prises as a mother ensures her kids against the en
The International Journal of Creative Research Thoughts (IJCRT) aims to explore advances in research pertaining to applied, theoretical and experimental Technological studies. The goal is to promote scientific information interchange between researchers, developers, engineers, students, and practitioners working in and around the world.
Indexing In Google Scholar, ResearcherID Thomson Reuters, Mendeley : reference manager, Academia.edu, arXiv.org, Research Gate, CiteSeerX, DocStoc, ISSUU, Scribd, and many more International Journal of Creative Research Thoughts (IJCRT) ISSN: 2320-2882 | Impact Factor: 7.97 | 7.97 impact factor and ISSN Approved. Provide DOI and Hard copy of Certificate. Low Open Access Processing Charges. 1500 INR for Indian author & 55$ for foreign International author. Call For Paper (Volume 12 | Issue 7 | Month- July 2024)