Published Paper Details:

Ethics And Integrity Committees (EIC) Elevate Business Governance By Championing Transparency, Fostering Accountability, And Inspiring Ethical Decision-Making. The EIC Should Prevent Mismanagement Of Resources And Corruption By Strengthening Internal Policies And Procedures And Monitoring Adherence To Ethical Standards. By Promoting Accountability And Transparency, The Committees Aim To Enable Organizations To Tackle Misconduct Or Unethical Behaviour And Guarantee Effective Business Operations. This Study Examines The Role Of EIC As A Business Governance Tool To Strengthen Service Delivery Within The NGO Sector. The Study Explores How These Committees Contribute To Ethical Leadership, Mitigate Risks Related To Corruption Or Mismanagement, Enhance Sustainable Operational Policies And Compliance, And Create Donor Relations. The Study Sought To Answer The Key Research Questions: Are EIC Effective In Promoting Service Delivery In NGO Governance, And How Knowledgeable Is The NGO Sector About This Business Governance Tool? The Research Followed A Mixed Research Approach, Integrating Qualitative And Quantitative Methods. A Qualitative Approach Was Used To Explore Perceptions Of The Effectiveness Of Eics Roles In Improving Service Delivery, And A Quantitative Approach To Measure The Level Of Knowledge In The NGO Sector. Data Collection Methods Were Used From Semi-Structured Interviews With NGO Leaders, Beneficiaries, Stakeholders, And Staff Members To Gather Insights About The Eics Roles. Organizational Documents Were Reviewed To Analyze Policies And Reports Of Eics In Action. The Findings Suggest That An Organization's Well-Structured EIC Can Significantly Enhance Service Delivery, Fostering Sustainable Practices Through Policy Developments And Collaborative Problem-Solving, Resulting In Impactful NGO Operations. The Study Concludes With Recommendations For Strengthening Eics Through Innovation, Policy Reforms, Training And Stakeholder Engagement To Maximize NGO Governance Roles. However, Challenges Such As Lack Of Financial Capacity, Weak Internal System Controls, Volunteer Dependency And Weak Internal Governance Hinder The Effectiveness Of Eics.