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  Published Paper Details:

  Paper Title

THE IMPACT OF ARTIFICIAL INTELLIGENCE IN CONSUMER ONLINE PURCHASE DECISION MAKING

  Authors

  Dr.S.SOBITHA

  Keywords

Artificial intelligence, AI, Consumer, Purchase Decision Making

  Abstract


This paper proposes the conceptual review of emergence of artificial intelligence in consumer online purchase decision making. With the help of this study it's proved that AI has an impact on consumer online purchase decision making, for this research the primary data is collected using Stratified Sampling technique. The collected data are analyzed using SPSS with suitable tools like T- test, ANOVA and Chi-Square. Data was collected from 77 respondents from this paper its in analyzed that Age factor plays a vital role in impact of artificial intelligence when they buy products through online shopping Especially generation Z are aware of AI and the influence in their decision making but they were strongly agreeing that AI's Personal recommendations are influencing their decision making in online shopping and the respondents were acknowledging Artificial intelligence Helps to automate the repetitive task, Allowing customers to discover new products, Personalized product recommendations, and Helps to deduct fraudulent products. This paper will help the emerging researchers and students who are keen to know the impact of artificial intelligence in consumer purchase decision making.

  IJCRT's Publication Details

  Unique Identification Number - IJCRTAN02019

  Paper ID - 267851

  Page Number(s) - 134-140

  Pubished in - Volume 12 | Issue 8 | August 2024

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  Dr.S.SOBITHA,   "THE IMPACT OF ARTIFICIAL INTELLIGENCE IN CONSUMER ONLINE PURCHASE DECISION MAKING", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.12, Issue 8, pp.134-140, August 2024, Available at :http://www.ijcrt.org/papers/IJCRTAN02019.pdf

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ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
ISSN
ISSN and 7.97 Impact Factor Details


ISSN
ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
ISSN
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