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INTERNATIONAL JOURNAL OF CREATIVE RESEARCH THOUGHTS - IJCRT (IJCRT.ORG)

International Peer Reviewed & Refereed Journals, Open Access Journal

IJCRT Peer-Reviewed (Refereed) Journal as Per New UGC Rules.

ISSN Approved Journal No: 2320-2882 | Impact factor: 7.97 | ESTD Year: 2013

Call For Paper - Volume 14 | Issue 7 | Month- July 2026

Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 7.97 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(CrossRef DOI)

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  Published Paper Details:

  Paper Title

"EFFECTIVENESS OF DIGITAL PAYMENT SYSTEM IN SMALL SCALE BUSINESSES WITH SPECIAL REFERANCE TO SHIVAMOGGA DISTRICT"

  Authors

  Mrs. Anitha M,  Mr.Tukaram Moorteppa Lamani,  Mrs. Sakamma S.

  Keywords

Digital payment, UPI Mobile Wallets, Digital Literacy, Modern Business, Cybersecurity threats, Digital Economy.

  Abstract


Digital payment systems have become an essential part of modern business operations, especially for small scale businesses. The research focuses on understanding the level of awareness, adoption, and usage of digital payment systems such as UPI, mobile wallets, debit cards, and internet banking among small scale business owners. The study also examines how digital payments influence business performance in terms of sales growth, customer convenience, accounting accuracy, and operational efficiency. Primary data were collected from small scale business owners in Shivamaggoa district using a structured questionnaire, while secondary data were gathered from journals, reports, and websites. Simple percentage analysis and tables were used for data interpretation. The findings reveal that digital payments have significantly improved transaction speed, reduced cash handling risks, and enhanced customer satisfaction. However, challenges such as security concerns, technical issues, and lack of digital literacy still affect full adoption. The study concludes that digital payments play a crucial role in strengthening small scale businesses and suggests the need for proper training, awareness programs, and improved digital infrastructure to maximize their benefits. The adoption of these systems helps small businesses improve financial management, reduce operational costs, and increase sales opportunities. However, small business owners may also face challenges such as cybersecurity threats, technological barriers, and transaction fees. Overall, digital payment systems play a significant role in enhancing the efficiency growth, and competitiveness of small businesses in the digital economy.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT2607097

  Paper ID - 311333

  Page Number(s) - a914-a921

  Pubished in - Volume 14 | Issue 7 | July 2026

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  Mrs. Anitha M,  Mr.Tukaram Moorteppa Lamani,  Mrs. Sakamma S.,   ""EFFECTIVENESS OF DIGITAL PAYMENT SYSTEM IN SMALL SCALE BUSINESSES WITH SPECIAL REFERANCE TO SHIVAMOGGA DISTRICT"", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.14, Issue 7, pp.a914-a921, July 2026, Available at :http://www.ijcrt.org/papers/IJCRT2607097.pdf

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Call For Paper July 2026
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ISSN and 7.97 Impact Factor Details


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ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
ISSN
ISSN and 7.97 Impact Factor Details


ISSN
ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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