Keywords
Digital Pharmacy, Telepharmacy, Artificial Intelligence (AI) in Pharmacy, Pharmaceutical Robotics, Electronic Health Records (EHR), mHealth, Digital Therapeutics (DTx), Pharmacy Informatics, Medication Management Systems, Automation, Data Ethics, Pharmacogenomics, Supply Chain Management, Clinical Decision Support, Digital Divide.
Abstract
The pharmacy sector is undergoing a profound digital transformation, driven by a confluence of technological advancements and mounting pressures on traditional healthcare models. This evolution is fundamentally reshaping the roles, responsibilities, and strategic value of pharmacy practice.This paper aims to provide a comprehensive review of this digital metamorphosis by critically examining the impacts of key technologies on pharmacy operations and patient care, delineating the strategic opportunities for professional evolution, and articulating the crucial ethical imperatives required for responsible implementation.A systematic literature survey was conducted across major academic and technical databases, including PubMed, Scopus, Web of Science, and Google Scholar, for the period of 2010 to 2025. The synthesized findings are presented through a structured narrative, conceptual tables, and figures to enhance clarity and understanding.The review identifies a spectrum of core technologies catalyzing this change, including artificial intelligence (AI), robotics and automation, telepharmacy, electronic health records (EHRs), and mobile health (mHealth). These technologies are yielding significant impacts on operational efficiency by automating dispensing, optimizing inventory, and streamlining administrative workflows. In patient care, they are enabling personalized medicine through pharmacogenomics, improving medication adherence, and expanding access to clinical services. This technological shift presents strategic opportunities for pharmacists to transition from a product-centric dispensing role to a knowledge-based, patient-centric service model, assuming new responsibilities as digital health coordinators and data analysts. However, this transformation is accompanied by critical ethical challenges, including the risks of algorithmic bias perpetuating health disparities, significant data privacy and security concerns related to Protected Health Information (PHI), complex questions of legal liability, and the potential for a digital divide to exacerbate health inequities.The future of pharmacy is one of a digitally-integrated, patient-centric practice. For the profession to realize its full potential, it must proactively embrace technological innovation while simultaneously establishing robust ethical frameworks and educational reforms. The digitally-empowered pharmacist is poised to become an indispensable clinical expert in a predictive, preventative, and personalized healthcare ecosystem, ultimately improving patient outcomes on a global scale.
IJCRT's Publication Details
Unique Identification Number - IJCRT2606436
Paper ID - 310540
Page Number(s) - e67-e88
Pubished in - Volume 14 | Issue 6 | June 2026
DOI (Digital Object Identifier) -   
Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882
E-ISSN Number - 2320-2882
Cite this article
  Pratiksha Dilip Kale,   
"The Digital Metamorphosis of Pharmacy Practice: A Comprehensive Review of Technological Impacts, Strategic Opportunities, and Ethical Imperative", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.14, Issue 6, pp.e67-e88, June 2026, Available at :
http://www.ijcrt.org/papers/IJCRT2606436.pdf