Published Paper Details:

This paper presents Sahaaya - Integrated Life Saving Services, a centralized emergency response system designed to provide real-time assistance by integrating multiple critical services such as ambulance booking, blood donation, and safety alert mechanisms into a unified digital platform. The proposed system implements a multi-layer service architecture comprising a Request Processing layer for handling user inputs and emergency requests, a Real-Time Communication layer for instant notifications and tracking using WebSocket-based communication, and a Service Integration layer that connects users with nearby service providers based on location and availability. The system is deployed using a scalable full-stack architecture with React/React Native frontend, Node.js backend, and MongoDB/PostgreSQL databases to ensure efficient data handling and secure communication. A priority-based request handling mechanism ensures faster response for critical emergencies, while integrated modules such as SOS alert system, live ambulance tracking, blood donor matching, and safety tools (including fake call feature) enhance system reliability and usability. A real-time dashboard interface provides live updates, request status tracking, and user interaction features for seamless coordination. Experimental analysis demonstrates that the system significantly reduces response time, improves service accessibility, and maintains stable performance under concurrent user requests, with emergency response actions processed within a few seconds under normal network conditions.