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  Published Paper Details:

  Paper Title

Total Quality Management in Academic Libraries: An Overview

  Authors

  Mrs.Lakshmamma,  Dr. K.G. Jayarama Naik

  Keywords

Total Quality Management (TQM), Quality Services, TQM in Libraries, Customer focus, Academic libraries, Benefits of TQM

  Abstract


The present study examines the Total Quality management (TQM) in the academic libraries, It is considered as the indispensable tool in an organization in the globization marked by scientific thought and technological innovations. As we know that libraries form an essential part of an education system. For survival of an organization/institutions in the present competitive world quality plays a vital role. The product or services provided by an organization satisfy its patrons/customers. While buying a product customers have certain expectation about the product and services. If product and services meets or exceed these expectations from time to time, this will be called as quality products and services. Cost reduction, productivity, team work, communication, problem solving are some of the dynamic skills which are necessary for quality revolution.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT25A6165

  Paper ID - 290358

  Page Number(s) - k58-k62

  Pubished in - Volume 13 | Issue 6 | June 2025

  DOI (Digital Object Identifier) -    https://doi.org/10.56975/ijcrt.v13i6.290358

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  Mrs.Lakshmamma,  Dr. K.G. Jayarama Naik,   "Total Quality Management in Academic Libraries: An Overview", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.13, Issue 6, pp.k58-k62, June 2025, Available at :http://www.ijcrt.org/papers/IJCRT25A6165.pdf

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Call For Paper December 2025
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ISSN and 7.97 Impact Factor Details


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ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
ISSN
ISSN and 7.97 Impact Factor Details


ISSN
ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
ISSN
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