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ISSN Approved Journal No: 2320-2882 | Impact factor: 7.97 | ESTD Year: 2013
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Published Paper Details:
Paper Title
A STUDY ON FACTORS INFLUENCING ADAPTABILITY AND USABILITY OF VIVO SMARTPHONE
Authors
SOFIYA P M, SUMATHI P
Keywords
Vivo smartphones, satisfaction,battery,usage,5G and AI
Abstract
The study on "A study on factors influencing adaptability and usability of vivo smartphones" aims to analyze customer perceptions regarding vivo smartphone, focusing on factors such
as product quality, service efficiency, and after-sales support. Data was collected through structured
questionnaires from 124 respondents using a convenience sampling method. The findings reveal that most
respondents are satisfied with vivo smartphones,particularly in terms of durability and service. However, areas
such as enhancing digital presence and improving service response time require attention. Suggestions include
strengthening after-sales services and increasing customer engagement to ensure continued satisfaction and
loyalty.
IJCRT's Publication Details
Unique Identification Number - IJCRT25A3415
Paper ID - 280636
Page Number(s) - m303-m307
Pubished in - Volume 13 | Issue 3 | March 2025
DOI (Digital Object Identifier) -
Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882
E-ISSN Number - 2320-2882
Cite this article
SOFIYA P M, SUMATHI P, "A STUDY ON FACTORS INFLUENCING ADAPTABILITY AND USABILITY OF VIVO SMARTPHONE", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.13, Issue 3, pp.m303-m307, March 2025, Available at :http://www.ijcrt.org/papers/IJCRT25A3415.pdf
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Volume 14 | Issue 3
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Volume 14 | Issue 3
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Submit Manuscript Online Impact Factor: 7.97 Review Results : Within 02-03 Days Paper Publication : Within 02-03 Days
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ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
ISSN and 7.97 Impact Factor Details
ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
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