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  Published Paper Details:

  Paper Title

Grievance App For College Students

  Authors

  Tharani L,  Varunapriya S,  Swetha E,  Mahesh Kumar R

  Keywords

Grievance Redressal System, College Students, Flutter, Firebase, Mobile Application, Transparency, Accountability

  Abstract


Effective grievance redressal is fundamental to ensuring transparency, accountability, and trust within educational institutions. Despite its importance, many colleges and universities continue to rely on manual or fragmented digital mechanisms for grievance handling, which are often inefficient, non-transparent, and poorly scalable. These limitations result in delayed responses, inadequate follow-up, and reduced student confidence in institutional support systems. The proposed system introduces a mobile-based grievance management application that enables students to securely submit grievances, track complaint status, and receive real-time updates. The application is developed using Flutter with Firebase as the backend to ensure secure authentication, scalable data management, and real-time grievance handling, thereby fostering a student-centric and transparent academic environment.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT2512738

  Paper ID - 299115

  Page Number(s) - g592-g598

  Pubished in - Volume 13 | Issue 12 | December 2025

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  Tharani L,  Varunapriya S,  Swetha E,  Mahesh Kumar R,   "Grievance App For College Students", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.13, Issue 12, pp.g592-g598, December 2025, Available at :http://www.ijcrt.org/papers/IJCRT2512738.pdf

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ISSN: 2320-2882
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Journal Starting Year (ESTD) : 2013
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ISSN and 7.97 Impact Factor Details


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ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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