Published Paper Details:

Library websites serve as critical gateways to knowledge in higher education, supporting access to both physical and digital collections, facilitating research workflows, and enhancing institutional visibility. This study evaluates the Dhanvantri (Central) Library website of the University of Jammu with a focus on usability, accessibility, digital service integration, and alignment with international standards such as WCAG 2.1. Using a mixed-method heuristic analysis of the website's public pages, the study examines the structure, navigability, e-resource accessibility, and digital service readiness. Findings indicate that the library offers robust online catalog access (OPAC), e-journals, and repository links, yet lacks a unified discovery search, limited mobile responsiveness, and incomplete accessibility compliance. Recommendations include short-, medium-, and long-term measures to improve user experience, accessibility, personalization, and digital integration. This study provides a roadmap for modernizing academic library websites in India, ensuring they remain user-centered and technologically adaptive.