Published Paper Details:

This study examines the work-life balance (WLB) challenges faced by IT employees in Chennai, a city that has become one of India's largest technology and outsourcing hubs. The rapid growth of the IT industry has created significant employment opportunities but also introduced unique pressures that impact employees' ability to integrate professional and personal responsibilities. Based on a qualitative case study approach, the research highlights how extended working hours, shift-based schedules, long commutes, and global client demands contribute to stress, fatigue, and strained family relationships. Social and cultural expectations further complicate these pressures, particularly for married employees who are expected to shoulder caregiving and household responsibilities alongside professional commitments. The findings indicate that while IT companies in Chennai provide policies such as flexible work options, hybrid schedules, and employee wellness programs, their inconsistent implementation reduces their effectiveness. Employees often hesitate to make use of such policies due to fears of being perceived as less committed or career-focused. This reluctance contributes to emotional exhaustion, irregular lifestyle habits, and burnout. The study identifies coping mechanisms employed by IT professionals, including time prioritization, physical fitness routines, and weekend recovery, but notes that these strategies remain insufficient in addressing systemic challenges