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INTERNATIONAL JOURNAL OF CREATIVE RESEARCH THOUGHTS - IJCRT (IJCRT.ORG)

International Peer Reviewed & Refereed Journals, Open Access Journal

IJCRT Peer-Reviewed (Refereed) Journal as Per New UGC Rules.

ISSN Approved Journal No: 2320-2882 | Impact factor: 7.97 | ESTD Year: 2013

Call For Paper - Volume 14 | Issue 8 | Month- August 2026

Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 7.97 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(CrossRef DOI)

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  Published Paper Details:

  Paper Title

ADOPTION AND PREFERENCES OF CONSUMERS TOWARDS INTERNET BANKING- AN ANALYTICAL STUDY

  Authors

  SUCHISMITA BEHERA

  Keywords

Internet Banking, e-wallets, financial inclusion, Banking initiatives

  Abstract


This research paper is all about the "Adaptation and Preference of Consumers towards internet Banking" It entails the impact and effects of online payment application .This paper describes about branchless banking , different branchless-banking services and preferences of consumers towards branchless banking in detail. The study was conducted in Cuttack city and the survey was collected through a structured questionnaire. A descriptive study was conducted through which 111 responses was collected. The paper also describes about Cashless transactions like transactions through e-wallets, have various benefits . This paper conclude that branchless banking represents a significant opportunity for enhancing financial inclusion and meeting the diverse needs of consumers. By embracing this shift and addressing the associated challenges, financial institutions can better serve their customers and pave the way for a more accessible and efficient banking environment. As the industry continues to evolve, maintaining a consumer-centric approach will be essential for fostering sustainable growth and ensuring the long-term success of branchless banking initiatives.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT2508367

  Paper ID - 292497

  Page Number(s) - d194-d203

  Pubished in - Volume 13 | Issue 8 | August 2025

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  SUCHISMITA BEHERA,   "ADOPTION AND PREFERENCES OF CONSUMERS TOWARDS INTERNET BANKING- AN ANALYTICAL STUDY", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.13, Issue 8, pp.d194-d203, August 2025, Available at :http://www.ijcrt.org/papers/IJCRT2508367.pdf

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Call For Paper August 2026
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ISSN and 7.97 Impact Factor Details


ISSN
ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
ISSN
ISSN and 7.97 Impact Factor Details


ISSN
ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
ISSN
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