Published Paper Details:

In recent years, the proliferation of mobile technologies has significantly transformed how Non-Governmental Organizations (NGOs) operate and deliver social services. Mobile applications have emerged as powerful tools enabling NGOs to address critical societal challenges such as poverty alleviation, healthcare access, education, women's safety, disaster response, and food security. This paper explores the multifaceted role of mobile apps in enhancing the operational efficiency, outreach, and impact of NGOs committed to social good. Through a comprehensive literature review and case study analysis, this study examines how NGOs design, implement, and leverage mobile applications to foster community engagement, enable real-time data collection, facilitate donor communication, and track beneficiaries. The paper also identifies and discusses key challenges such as infrastructure limitations, ethical concerns, and digital literacy gaps. Notable case studies such as Hunger Hero, Too Good To Go, and The Felix Project demonstrate the tangible benefits of digital transformation. This research contributes to the growing discourse advocating the integration of mobile technology in the nonprofit sector, underlining its potential to bridge service gaps and promote sustainable development.