Published Paper Details:

The Tourism Management System presented in this project is a web-based application developed to simplify and automate the core operations of tourism services. Built primarily with PHP and integrated with tools like Razorpay for payment processing, the system allows users to check availability, make bookings, and interact with a built-in chatbot for assistance. It includes modules for customer enquiry, password management, and administrative control. The backend is powered by a structured relational database, as documented in the included ER model and data dictionary, ensuring data consistency and integrity. This system is designed to enhance the efficiency of tourism businesses by reducing manual tasks, improving customer service, and enabling secure, real-time interactions across various touchpoints. The project highlights the technical architecture, implementation workflow, and the benefits of digitalizing tourism operations for scalability and user satisfaction.