Published Paper Details:

Door Step Banking literally through Universal touch Point or the essential service by which customers can avail many of the banking transaction services through the Agent engaged by the Bank. This service is convenience and helpful to customers to get the benefit of different accounts from their Door Step. Doorstep Banking (DSB) Service is the process where the customers access the basic banking services like cash and cheque deposits or cash withdrawals from the comfort of their homes. Or the work places. Customers can also request for cash to be delivered to your home address against a self-drawn cheque, along with cheque pick-up services. Doorstep Banking Service is offered to senior citizens who are above 70 years old and to differently-abled customers. Dedicated Cash in Transit agent's deposits cash and cheques in your bank account on your behalf. Doorstep banking services applicable to all the individuals having full KYC-compliant savings/current account with a valid mobile number registered with their Bank. The service is not being available for accounts operated jointly, minor account and accounts of non-personal nature. Doorstep banking became utmost important during the period of lockdown where public transport, services which made it extremely difficult for the aged and disabled to reach out to bank branches to avail the services.