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  Published Paper Details:

  Paper Title

AI-POWERED PETITION ANALYSIS AND GRIEVANCE MANAGEMENT SYSTEM

  Authors

  Vasanthavelan R,  Thamizharasan k,  Siva M,  Dr.V.Ravindra Krishna Chandar

  Keywords

AI, Machine Learning, Natural Language Processing, Grievance Redressal,

  Abstract


This project proposes an AI-based Petition Analysis and Grievance Management System that automates public complaint handling. The system, employing NLP and ML, categorizes petitions, identifies urgency, and directs them to the right departments. Dashboards for real-time tracking promote transparency and accountability, while sentiment analysis prioritizes crucial issues. Manual effort is minimized, response time is enhanced, and data-driven governance is enabled through actionable insights into public concerns.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT2504794

  Paper ID - 282504

  Page Number(s) - g776-g781

  Pubished in - Volume 13 | Issue 4 | April 2025

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  Vasanthavelan R,  Thamizharasan k,  Siva M,  Dr.V.Ravindra Krishna Chandar,   "AI-POWERED PETITION ANALYSIS AND GRIEVANCE MANAGEMENT SYSTEM", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.13, Issue 4, pp.g776-g781, April 2025, Available at :http://www.ijcrt.org/papers/IJCRT2504794.pdf

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ISSN: 2320-2882
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Journal Starting Year (ESTD) : 2013
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ISSN and 7.97 Impact Factor Details


ISSN
ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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