Published Paper Details:

Skip the Line is a web-based standalone application designed to modernize the medicine dispensing process in hospitals by eliminating the need for physical queues. It enables seamless interaction between patients, pharmacy staff, and administrators through an intuitive interface. Patients can register, log in, and upload prescriptions as in-patients or out- patients. Each prescription receives a unique tracking ID, allowing users to monitor their request status in real-time. The system also integrates online payment functionality via Razor pay, ensuring a smooth and secure checkout experience. Built using Python Flask for the back end and MySQL for database management, the application also features email notifications using SMTP and PDF bill generation via the ReportLab library. An admin dashboard allows hospital staff to manage prescriptions, update inventory, track user logins, change statuses, and generate bills. Additionally, a built-in chat bot enhances user experience by addressing frequently asked qustions related to medicines, uploads, payments, and system usage. Overall, the platform aims to reduce patient waiting times, enhance operational efficiency, and provide a secure, contact less pharmacy experience. This solution aims to improve patient satisfaction by optimizing the pharmacy workflow and reducing wait times, ultimately enhancing the overall hospital experience