Published Paper Details:

This research explores the significant impact of technological innovations, particularly automation and Artificial Intelligence (AI), on modern supply chain management (SCM). Over the past decade, SCM has evolved through the integration of advanced technologies that enhance efficiency, reduce operational costs, and improve customer satisfaction. This study examines how automation tools and AI are being used to optimize key components of the supply chain, including procurement, logistics, inventory management, and demand forecasting. The research methodology combines qualitative and quantitative data, including case studies and survey results from supply chain professionals. The findings reveal that technology-driven changes in SCM are not only increasing operational efficiency but also enabling organizations to better respond to market fluctuations and consumer demands. The paper concludes with recommendations for businesses to successfully implement these technologies to gain a competitive edge in the global marketplace.