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ISSN Approved Journal No: 2320-2882 | Impact factor: 7.97 | ESTD Year: 2013
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Published Paper Details:
Paper Title
Total Quality Management and its Application in Libraries: An Overview
Authors
Rajat Ari
Keywords
Total Quality Management, Libraries, Quality Management, User Satisfaction
Abstract
In the present dynamic world Total Quality Management (TQM) has become one of the most indispensable structures for strengthening the service quality of various sectors including libraries. In this age of information technology, there has been changes in libraries regarding dissemination of quality information and giving importance to user satisfaction as well. There is a strong requirement for assessing the quality of libraries. For effective implementation of quality management in libraries there is a need to understand the application of appropriate quality management concepts and techniques. This paper explores an overview of the implementation of TQM in libraries, showing the benefits and challenges faced in implementing this in libraries. The study also discusses the concept, definitions and principles of TQM.
IJCRT's Publication Details
Unique Identification Number - IJCRT2410679
Paper ID - 271486
Page Number(s) - f851-f854
Pubished in - Volume 12 | Issue 10 | October 2024
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Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882
E-ISSN Number - 2320-2882
Cite this article
Rajat Ari, "Total Quality Management and its Application in Libraries: An Overview", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.12, Issue 10, pp.f851-f854, October 2024, Available at :http://www.ijcrt.org/papers/IJCRT2410679.pdf
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Call For Paper December 2025
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December 2025
Volume 13 | Issue 12
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December 2025
Volume 13 | Issue 12
Last Date :
31-Dec-2025
Submit Manuscript Online Impact Factor: 7.97 Review Results : Within 02-03 Days Paper Publication : Within 02-03 Days
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ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
ISSN and 7.97 Impact Factor Details
ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
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