Published Paper Details:

Dark stores and micro fulfillment centers are innovative retail concepts designed to optimize supply chain efficiency and enhance the customer experience. Both dark stores or retail spaces repurposed exclusively for online order fulfillment and micro-fulfillment centers, which are smaller, localized warehouses designed for swift order processing, leverage advanced technologies to streamline operations. This study examines key technological components such as automated inventory management systems, robotics, and artificial intelligence (AI), which enhance operational efficiency and accuracy. This paper provides a comprehensive overview of how dark stores and micro-fulfillment centers are reshaping e-commerce logistics and setting new standards for efficiency and service quality in the retail sector. It also addresses the challenges associated with integrating these technologies, including high initial investment costs, system integration complexities, and the need for continuous technological updates.