Published Paper Details:

Abstract : Artificial intelligence (AI) has brought tremendous opportunities to the workplace through innovations in robotics across both AI and the Internet of Things (IoT). Precision, efficiency, and flexibility are considered potential benefits of Industry 4.0. The adoption of Industry 4.0 requires many changes, including in Human Resources (HR). In Industry 4.0, HR capabilities become more important and advantageous for companies. HR departments need to be more attentive and adaptive to adapt to challenges and demands. We investigate the contribution of AI to HR digitalization and Industry 4.0 practices. 271 HR professionals from the information technology (IT), manufacturing, and management sectors were selected for the study, which focuses on five AI applications in HR capabilities and three elements of HR readiness. The results showed that hierarchical organizational analysis is a fundamental part of achieving sustainable development. Adaptability and human resource capabilities are supported by all five components of the AI application area in HR. Improving employee benefits and safety was considered a key element of AI application in HR.