Published Paper Details:

The use of Total Quality Management (TQM) concepts in the healthcare industry is the main topic of this research paper, which also examines the potential and problems related to this endeavor. A major shift is occurring in the healthcare sector, with an increasing focus on enhancing patient outcomes, treatment quality, and operational effectiveness. A methodical approach to quality improvement, TQM places a strong emphasis on ongoing process evaluation, improvement, and refinement in order to meet and beyond patient expectations. Nevertheless, there are particular difficulties with putting TQM into practice in the healthcare industry, including employee engagement, resource limitations, regulatory compliance, and change aversion. In order to successfully apply TQM in healthcare settings, this research attempts to identify these obstacles and investigate creative solutions. This research aims to offer important insights into the potential and best practices for utilizing TQM to support quality improvement activities in the healthcare industry by analyzing the experiences of several healthcare companies.