Published Paper Details:

Hospitality sector in India is seen to be progressing at an excitable and rapid pace. Nonetheless, with increase in its approach towards being 'guest-centric,' it has caused the employees to work at a faster pace in highly demanding workplace environment. The aim was to study the impact of workplace stress on job commitment and moderating role of emotional intelligence among employees in hospitality. A total of four hypotheses based on previously conducted research studies were selected and purposive sample of 104 hospitality workers within the age range of 22-55 years participated in the study. Pearson's correlation coefficient was used in assessing the correlation between all the three variables. Furthermore, to assess the moderating role of emotional intelligence on workplace stress and organisational commitment Regression analysis was used. The results showcased Workplace stress and organisational commitment showcased negative association. Organisational commitment and Emotional Intelligence had weekly positive association. Lastly, Workplace Stress and Emotional intelligence had very weak negative correlation between these two variables. Regression analysis indicated no significant moderation. There is no statistically significant relationship between the predictor variables, workplace stress and emotional intelligence, and the response variable, organisational commitment. Therefore, emotional intelligence does not positively moderate the relationship between workplace stress and organisational commitment.