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ISSN Approved Journal No: 2320-2882 | Impact factor: 7.97 | ESTD Year: 2013
Call For Paper - Volume 14 | Issue 4 | Month- April 2026
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Published Paper Details:
Paper Title
A Study On Users Perception And Satisfaction Towards Mobile Payment Apps With Special Reference To Coimbatore City.
Authors
Dr.T.Prabu Vengatesh, V. Akila
Keywords
Users perception, customer satisfaction, mobile payment apps.
Abstract
Mobile payment applications have become more common in the modern day as a result of rising smart phone usage and expanding internet access. Several applications like Paytm, PhonePe, Google Pay etc have re-defined banking system giving services like payment of power bill, water bill, mobile recharge, online shopping etc. With all these features supplied by mobile banking application the focus of this research is the perception of customer regarding these mobile payment apps. The results shed light on the advantages and drawbacks of mobile payment apps and emphasise the significance of security and user experience in fostering customer happiness. The findings of the study can guide the creation of mobile payment applications that more effectively satisfy customer demands and expectations.
IJCRT's Publication Details
Unique Identification Number - IJCRT2304786
Paper ID - 233369
Page Number(s) - g228-g235
Pubished in - Volume 11 | Issue 4 | April 2023
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Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882
E-ISSN Number - 2320-2882
Cite this article
Dr.T.Prabu Vengatesh, V. Akila, "A Study On Users Perception And Satisfaction Towards Mobile Payment Apps With Special Reference To Coimbatore City.", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.11, Issue 4, pp.g228-g235, April 2023, Available at :http://www.ijcrt.org/papers/IJCRT2304786.pdf
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Submit Manuscript Online Impact Factor: 7.97 Review Results : Within 02-03 Days Paper Publication : Within 02-03 Days
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ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
ISSN and 7.97 Impact Factor Details
ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
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