Published Paper Details:

Artificial intelligence (AI) has emerged as a game changer in the banking industry, changing traditional banking operations and service delivery paradigms. The integration of AI technologies such as machine learning, natural language processing, and data analytics allows banks to increase operational efficiency, risk management, and customer experience while also ensuring regulatory compliance. This study investigates the impact of artificial intelligence (AI) on the banking sector, focusing on applications such as customer service, fraud detection, credit evaluation, and personalized banking. It also addresses the problems and ethical concerns that come with AI adoption, such as data privacy, transparency, and workforce repercussions. The report concluded that, while AI offers great prospects for innovation and competition, successful adoption necessitates strong governance, trained human resources, and responsible use.