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Education is the foundation on which the socio-economic development (Paas, 2008)1 of the citizens and the nation as a whole hinges. Growth of a country depends on its ability to continuously educate the population and create skilled manpower. Particularly, the higher education is the major driver of economic competiveness. Professional Educational Institutions which want to gain competitive edge need to begin searching for creative and efficient ways to attract, retain and foster stronger relationships with the students. Therefore, it is necessary to improve the quality of education by restructuring, reengineering, strategizing and resource planning using state-of-art tools to satisfy the growing expectations of the students. In the present era, use of Information Technology (IT) based services in management and delivery of education has become essential part of educational processes. Internet and Communication Technology (ICT) increases the efficacy of transactions and productivity in the information driven society. Many institutions engaged in imparting higher education are utilizing information technology services as an effective tool for monitoring and improving organization's academic and administrative performance (OECD, 2004).