Published Paper Details:

In this paper we have tried to study the impact of the Quality control/circles on the manufacturing industries- BHEL (Bhopal) and RECRONS Synthetics Ltd. Naini Allahbad (formerly Raymond Synthetics Ltd). We have taken one private industry and one public sector industry in our study for the sake of the microscopic analysis and a comparative study is done in reference to these two organizations. In our study general perception of the QC is taken and genesis and the development of QC are also taken. We have constructed the empirical results thorough the primary data obtained via questionnaire in which we have studied the various aspects of the QC- Its functioning, impact on productivity and the other factors. Moreover the status of the organization is also analysed pre and post implementation of the QC measures. Based on the study some recommendations are given so that the productivity, customer satisfaction and the market share can be increased to a larger extent.