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  Published Paper Details:

  Paper Title

SOCIAL MEDIA MARKETING - SHIFTING POWER FROM MARKETERS TO CUSTOMERS

  Authors

  Ashok Raut,  Yogesh Bhusari

  Keywords

Social Media Marketing, Customer Convenience, B2B Marketing

  Abstract


Marketing activities are customer oriented activities where Marketing organization seeks Customer Satisfaction. Therefore Organization needs to change according to customer requirements, expectations and innovative ways to satisfy them. New technology is also one of the important factors to be considered in this. Online or Digital Media Marketing is the current trend in customers` convenience. Social Media Marketing is the paradigm shift of Powers from Marketers to Customers. Customers get more freedom to express their expectations and reviews on the Social Medias. This study is carried out by doing literature review of 30 research articles and books. The study focused on the Importance of Online Media Marketing and its` benefits for the various clients and organization. Social Media Marketing is the change in marketing and it impacts as shift of Powers from Marketers to Customers.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT1892396

  Paper ID - 187778

  Page Number(s) - 382-388

  Pubished in - Volume 6 | Issue 2 | April 2018

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  Ashok Raut,  Yogesh Bhusari,   "SOCIAL MEDIA MARKETING - SHIFTING POWER FROM MARKETERS TO CUSTOMERS", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.6, Issue 2, pp.382-388, April 2018, Available at :http://www.ijcrt.org/papers/IJCRT1892396.pdf

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ISSN: 2320-2882
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Journal Starting Year (ESTD) : 2013
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ISSN and 7.97 Impact Factor Details


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ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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