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  Authors

Dr Muntazir,Dr. Adeel Hussain Allie

  Keywords

Awareness, Credit Access, Safety, and Trust in Technology

  Abstract


The rapid growth of Financial Technology (FinTech) has been a key driver in enhancing financial inclusion, particularly in rural India. This study investigates the post-pandemic adoption of digital payments in rural India, focusing on behavioural aspects such as savings, credit access, payment/transaction efficiency, and safety. The COVID-19 pandemic has intensified the reliance on digital solutions, yet there is a gap in understanding the behavioural factors influencing the adoption of FinTech in rural areas. This research employs a mixed-method approach, using stratified and convenience sampling methods to select a sample of 400 respondents from rural villages in Gurugram, Srinagar, Pune, and Hyderabad. Structured questionnaires are used to collect data on digital payment usage, socio-economic factors, and perceptions towards digital financial services. The findings highlight that awareness and knowledge (AAK) significantly impact financial inclusion (FI), with a path coefficient of 0.228, followed by safety (SAF) and credit access (CA), both demonstrating positive contributions. The role of payment technology (PAT) was found to have the weakest effect on financial inclusion, indicating that while technological solutions are important, they must be combined with trust and financial literacy to drive meaningful change. The study confirms that the perceived safety of digital transactions plays a critical role in adoption, particularly in rural settings where digital literacy may be lower. The R-squared value of 0.405 suggests that the independent variables (AAK, CA, PAT, SAF, and TIT) collectively explain 40.5% of the variance in financial inclusion. Furthermore, the research shows that perceived safety and trust in technology are significant determinants in the adoption of digital payments, underlining the importance of secure and trusted digital platforms for enhancing financial inclusion. The study contributes to the understanding of how FinTech platforms influence financial inclusion in rural India, offering insights into how awareness, access to credit, safety, and trust shape adoption behaviors. The findings have important policy implications for improving digital payment systems, ensuring their accessibility and safety, and ultimately driving greater financial inclusion in rural India

  IJCRT's Publication Details

  Unique Identification Number - IJCRT25A4507

  Paper ID - 281169

  Author type - Indian Author

  Page Number(s) - m856-m865

  Pubished in - Volume 13 | Issue 4 | April 2025

  DOI (Digital Object Identifier) -   

  No Of Downloads - 83

  Author Country - India, 190017, Srinagar, Srinagar, 190017, Management All

  Publisher Name - IJPUBLICATION | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Published Paper PDF : - http://www.ijcrt.org/papers/IJCRT25A4507

  Published Paper URL: : - http://ijcrt.org/viewfull.php?&p_id=IJCRT25A4507

  Published Paper PDF Downlaod: - download.php?file=IJCRT25A4507

  Cite this article

Dr Muntazir,Dr. Adeel Hussain Allie,   "Perceived Institutional Volatility and Green Bond Scalability: A Mixed-Methods Study in India", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.13, Issue 4, pp.m856-m865, April 2025, Available at :http://www.ijcrt.org/papers/IJCRT25A4507.pdf

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