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  Authors

Mr. Rajeev Kumar Chauhan,Dr. Rahul Kushwah

  Keywords

Supplier Relationship Management (SRM), Supply Chain Performance, Supplier Collaboration, Procurement, Trust, Information Sharing, Operational Efficiency, Strategic Sourcing, Supply Chain Optimization

  Abstract


In the fast-paced, extremely competitive, and globalized business world of today, organizations are also increasingly realizing the strategic significance of Supplier Relationship Management (SRM) as a significant component of efficient supply chain management. SRM is defined as the systematic method for creating and managing partnerships with the suppliers who provide goods and services to an organization. This article discusses the direct and indirect impacts of SRM practices on overall supply chain performance and highlights how a collaborative and trust-driven approach can improve operational efficiency, lower costs, and enhance customer satisfaction. The study is motivated by the imperative of comprehending how suppliers' role is transforming from transactional to strategic partners in the supply chain. The study examines the essential aspects of SRM like selection of the supplier, communication, trust, sharing of information, monitoring of performance, and long-term cooperation and their separate and combined effect on the performance indicators of supply chains like flexibility, responsiveness, cost efficiency, and delivery dependability. The study uses a mixed-method research design. Quantitative data are gathered using structured questionnaires from supply chain experts and purchasing managers from manufacturing and retail industries. The population size comprises 150 respondents selected via stratified random sampling. The analysis of the data uses statistical methods such as correlation and regression analysis to determine the correlation between SRM variables and supply chain performance indicators. The results depict a high degree of positive relationship between best SRM practices and supply chain performance. Supplier trust and collaboration are discovered to be the most significant drivers of supply chain agility and lead time reduction. In addition, various challenges like transparency, technology integration problems, and goal alignment issues between buyers and suppliers have been discovered as barriers to SRM effectiveness. This study adds to the body of knowledge on supply chain optimization and offers practical suggestions to practitioners to formulate effective supplier management strategies. Companies that seek competitive gain need to invest in building credible supplier relationships via commitment, common goals, and continuous improvement practices.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT2506271

  Paper ID - 288810

  Author type - Indian Author

  Page Number(s) - c371-c381

  Pubished in - Volume 13 | Issue 6 | June 2025

  DOI (Digital Object Identifier) -   

  No Of Downloads - 77

  Author Country - India, 474006, gwalior, gwalior, 474006, Management All

  Publisher Name - IJPUBLICATION | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Published Paper PDF : - http://www.ijcrt.org/papers/IJCRT2506271

  Published Paper URL: : - http://ijcrt.org/viewfull.php?&p_id=IJCRT2506271

  Published Paper PDF Downlaod: - download.php?file=IJCRT2506271

  Cite this article

Mr. Rajeev Kumar Chauhan,Dr. Rahul Kushwah,   "Supplier Relationship Management and its Effect on Supply Chain Performance", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.13, Issue 6, pp.c371-c381, June 2025, Available at :http://www.ijcrt.org/papers/IJCRT2506271.pdf

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