Volume 12 | Issue 6 |

 Abstract

This research investigates the impact of retail service quality on customer reactions, emphasizing the mediating role of retailer personality. Retail service quality is defined through dimensions like tangibility, reliability, responsiveness, assurance, and empathy, which collectively shape customer perceptions and experiences. The study examines how these dimensions influence customer satisfaction, loyalty, and word-of-mouth behave. It also explores how the perceived personality of a retailer--characteristics such as sincerity, excitement, competence, sophistication, and ruggedness--mediates the relationship between service quality and customer reactions. Analysis of survey data from retail customers reveals that high service quality enhances customer satisfaction and loyalty, and promotes positive word-of-mouth. Moreover, the findings indicate that retailer personality significantly mediates this relationship, suggesting that customers' perceptions of a retailer's personality traits are crucial in translating service quality into positive customer outcomes. This research contributes to retail management literature by underscoring the significance of both service quality and retailer personality in shaping customer reactions, offering valuable insights for retailers to enhance their service strategies and customer engagement.

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 Keywords

Retail service, customer reaction, mediating effect

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Abstract: An eco- friendly product has been the primary agenda of 21st century of the gldobal scientists. Herbal cosmetics have growing demand in the global market. The aim of present work is to In-house preparation, development and evaluation of herbal cosmetics compact powder using various natural powders for glowing skin by using natural Ingredients. The natural powders used are shade dried commercial groundnut shell powder, rose powder, orange peel powder. Sandalwood powder. The groundnut shell is a lignocellulosic material composed of cellulose act as moisturizing agent and lignin which act as a skin whitening agent as it act as tyrosinase inhibitor and also act as SPF. There are two undertones in human that is warmer tones carry yellow color and cooler tones carry pink color so this semi herbal compact powder contains both. The evaluation parameter including macroscopical, Physiochemical, irritancy, antimicrobial tests along with stability studies. we found good flow properties, free from skin irritation and maintained proper stability storage conditions. Results of this study scientifically verified that compact powder provide an even tone with glow. The overall study is useful to substantiate product claims due to its benefits on the human being.

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Keywords: Eco-friendly, Compact Powder, Groundnut shell, lignocellulosic, Undertones.

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Creative Commons Attribution 4.0 and The Open Definition

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The sea has various restricted areas, including maybe some exclusive economic zones and dangerous zones where a lot of marine boats may accidentally or purposely stray. Additionally, a lack of real-time vessel position data contributes to a high number of collisions in the sea. Without a precise vessel's position, rescue attempts are exceedingly challenging. Numerous studies have been conducted to estimate the location of vessels in the sea to help rescue personnel assist the stranded vessels. Extended time-interval forecast of ship position is needed in light of both efficient ship allocation by shipping corporations based on worldwide freight demand and maritime situational awareness (MSA). At various information levels, decision-making and action planning can be aided if a ship's position is predicted. In order to detect vessels in the water, our present research attempted to conduct thorough as well as crucial analysis of around 70 pertinent prior works that were published in academic journals throughout a twenty-two-year period (2000-2022). The following themes received particular attention: (I) the machine learning algorithms utilized and their suitability in this domain;(II) the factors and hypotheses influencing the location also the source of study; and (III) The relevant measures for error and accuracy used in the location predicting process. We conclude by summarizing the difficulties and prospects for more study on this topic.

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 Keywords

Exclusive Economic Zones, Marine Situational Awareness (MSA)

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People around the world have been using natural products to improve their appearance for as long as humans have existed. In ancient Egypt B.C. There is evidence of the use of cosmetics as far back as 3000 years ago, and the use of cosmetics has become an important part of our daily lives in all cultures. Originally, natural ingredients were used in beauty products; Natural products are back and popular cosmetics are now derived from plants. Herbal products (natural products) have long been used as food and medicine. Many natural products are used in cosmetics, skin care (such as dryness treatment, eczema and acne treatment), antibiotics, vaccines, anti-aging, hair care products (such as hair extensions, hair dyes), dandruff and dandruff. other scalp issues, skin protection and toiletries. Essential oils are the main components of plants; For example, in the cosmetics industry, natural products that eliminate the side effects of herbal cosmetics such as Amla, Shikakai and Priyangu, which are widely used in skin care, meat and hair care, are used. Indian women also use natural products like Pterocarpus santalinus L. and Turmeric (skin care), Lawsonia inermis L. It is used together with natural oils such as (hair color), coconut oil, olive oil, shea butter, jojoba oil and essential oils in body fragrances

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 Keywords

Cucumber peels , Aloe vera , Rose , Herbal , Cosmetics

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This study aims to explore the determinants shaping employee attitudes and behaviors towards environmental sustainability and evaluate the efficacy of current Human Resource Management (HRM) strategies in fostering green practices within organizations in India. By integrating insights from organizational behavior and sustainability literature, the research identifies key factors influencing employees' pro-environmental attitudes and behaviors, such as organizational culture, individual values, and perceived organizational support. A survey of 50 employees was conducted. The data were analyzed using Simple random sampling technique. The results showed that the company which supports environment friendly activities does affect the employee behavior. This study suggests that effective HRM strategies, including green recruitment, performance management, and reward systems, are instrumental in reinforcing sustainable practices. This study provides actionable insights for HR professionals and organizational leaders to refine their strategies, thereby contributing to the broader goal of environmental sustainability.

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Employee green behavior, sustainability, employee attitude

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Static (or other forms of energies) change when we move an object against gravity. But how is the question. It can be explained in a few equations. 0=1-1=1 0=0/0=1 0=-0=+1=1etc

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Energy change

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Creative Commons Attribution 4.0 and The Open Definition

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Abstract :- It is said, 'Knowledge is Power' and information is the main source of knowledge. With the vacuity of information, people can develop and explore their full eventuality on its timely application. The overall individual sphere like personality, stations, socio- political, and profitable capabilities substantially are shaped by the information available to them. Right to Information (RTI) is the key to strengthening participatory republic. It will give thrust to the growth of the State through better governance and responsibility in all spheres of the State's functioning. Access to sanctioned information can empower the people of all stake holders especially the weaker sections of society. It will help them claim their rights and boons without infringing on the rights and boons of others. In the absence of timely inflow of information and responsibility, no number of programs can bring about development nor its colourful programmes can truly ameliorate in the standard of people's life. Public participation through RTI is anticipated to help check corruption, injustice, biasness, detainments, and misinformation in the government departments. It is anticipated to encourage public authorities to do down with maintaining sanctioned secretiveness and go for openness to sanctioned information to bring effective governance. Right to Information is an introductory mortal right of every human being. The famed French champion Michel Foucault formerly editorialized, power is deduced from knowledge and information is the introductory element of knowledge. Information makes men wise and it is competent enough to manage up with the ultramodern world. So, it is the duty of government to inform citizens about day to day passing whatever within the government. The metamorphosis from governance to good governance is possible, if there's possibility of adding participation of people in governance and free access of information. By realizing this fact, Indian congress has passed Right to information act, 2005 to make government, responsible, responsible, effective, and transparent. This discussion tries to punctuate the introductory guideline of RTI act, significance & the relationship between Right to information act and good governance and the issues relating to RTI act. In concluding part, the paper provides some core recommendations for successful functioning of RTI act. Attempt has also been made to make a distinct comparison on RTI legislation between India and developed nations. Right to information (RTI) is exercised as a tool for promoting participatory development, strengthening popular governance, and easing effective delivery of socio- profitable services. In the knowledge society, in which we live moment, accession of information and new knowledge and its operation have violent and pervasive impact on processes of taking informed opinions. Right to Information Act, 2005, is nominated as the stylish tool for bringing good governance in the society. This right has been honoured in numerous transnational instruments and is seen not just a hand of the right to freedom of speech and expression but also as a right that is necessary for the exercise of civil and political rights and socio- profitable and artistic rights. Right to Information means the right to have access to information relating to a legal right of any person. This information could be in the form of records, lines, registers, maps, data, delineations, reports etc, told the information regarding some matters that could affect a person's rights. This means that a positive duty is cast on a person to give certain types of information without staying to be asked for it. This would include information on issues concerning systems that directly affect the people or the terrain, information on health, husbandry, rainfall conditions etc.

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o Keywords: 1. Right to Information 2. Participatory Democracy 3. Civil Right 4. Parliament 5. Data 6. Good Governance 7. Democracy 8. Transparency 9. Legal Right 10. Accountability

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Purpose: The study aims to identify and measure the banking activities, especially the financial performance of Urban Cooperative Banks (UCBs) in India, until December 2022. The study was conducted using data available from the Reserve Bank of India (RBI), and the interpretation of results is mainly based on the researcher's observations. The purpose of the study is to estimate the values obtained in a few selected indicators that are considered benchmarks to measure the performance of UCBs. Methodology: The key statistical data and also the financial statements of Urban cooperative banks from 2020-21 to 2021-22 are considered for the current research work. The camel model and calculation of CAGR (compound annual growth rate) have been conducted to identify the financial model followed by these banks across India. The conclusion is drawn based on the output value of the defined calculations. Finding: The study revealed the key financial indicators and their impact on banks' performances especially for the urban cooperative banks in India. Since the Urban cooperative banks all over India were considered, it also gives a clear picture of their growth aspects. Originality: It may be used for the state-level and central-level banking associations with special regard to Urban cooperative banks to take some major steps in bringing the fallings of banks and to support the banks with new strategies. Utilitarian implication: Nowadays there has been a renewed focus on UCBs by both state and central governments, and even from the investors and stakeholders which has attracted many researchers to conduct these types of studies. This helps future investors and customers to know the financial position of these banks before making big decisions. Paper Type: This paper is conducted using secondary data using a few basic formulas, hence it is Analytical research. Keywords: Camel model, UCBs, Key financial indicators, Growth rates.

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Keywords: Camel model, UCBs, Key financial indicators, Growth rates

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Creative Commons Attribution 4.0 and The Open Definition

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Creative Commons Attribution 4.0 and The Open Definition

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The Islam appeared in Northeastern India after the invasion of Malik Yuzbak in 1257 who built a mosque for the first time in Assam to celebrate his victory. Following this, a number of mosques were constructed in Assam by different Muslim invaders. Azan Fakir, who was the chief force of consolidation of Islam in Assam valleys in the 17th century, also undertook missionary work for the propagation of Islam in parts of present-day Nagaland. He also asked one of his associates, Saleh Saheb, to stay in the Naga hills to undertake propagation work. A large number of Muslims from undivided Bengal entered Manipur through the western boundary at different historical times and settled there. Khasis came into contact with Muslims around the 17th century. Muslims paid occasional visits to the Khasi hills as wanderers, traders, fortune tellers, hunters and in other capacities. In the course of time these Muslims adopted Khasi customs. The introduction of Islamic beliefs into different tribal societies of Northeast India did not result radical socio-cultural changes. The tribals of the region who have embraced Islam have organized their way of life primarily according to the dictates of their tribal traditions. At the same time one also notices that various elements from both tribal and Islamic traditions coexist within the same socio-cultural framework of the tribals. The socio-cultural life of many of the tribals who have come under the influence of Islam is guided more by their tribal traditions than by Islamic tradition.

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Keywords: North-east India, Islam, tribal societies, Azan Fakir, socio-culture etc.

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