Volume 11 | Issue 12 |

 Abstract

The study aims to identify the major service quality dimensions that satisfy customers in internet banking. With the growing popularity of online banking, understanding customer satisfaction and its determinants is crucial for banks to provide a competitive edge. This research employs a mixed-methods approach, combining a comprehensive review of existing literature on service quality and customer satisfaction in internet banking with primary data collection through surveys administered to a sample of internet banking customers. The study reveals several key service quality dimensions that significantly influence customer satisfaction in internet banking. These dimensions include reliability, responsiveness, security, user interface, convenience, and customization. Reliability encompasses factors such as system availability, transaction accuracy, and error handling. Responsiveness pertains to the promptness of customer service and issue resolution. Security measures, including encryption protocols and data protection, contribute to customer satisfaction. User interface elements like ease of navigation and intuitive design greatly impact the overall user experience. Convenience factors, such as 24/7 access, transaction speed, and self-service options, play a vital role in enhancing customer satisfaction. Finally, customization involves tailoring banking services to individual preferences and needs. The study concludes that banks must prioritize these service quality dimensions to satisfy customers in internet banking. By focusing on reliability, responsiveness, security, user interface, convenience, and customization, banks can enhance customer satisfaction and foster long-term loyalty. The findings of this study offer valuable insights for banks to improve their internet banking services and develop strategies aligned with customer expectations.

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 Keywords

service quality dimensions, customer satisfaction, internet banking, reliability, responsiveness, security, user interface, convenience, customization.

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The advent of virtual pharmacies represents a transformative step in the healthcare industry, leveraging e-commerce to facilitate enhanced access to essential medicines. This research paper delves into the design, development, and implementation of a virtual pharmacy platform aimed at streamlining the process of medication procurement. Emphasizing user-centricity, the platform incorporates features for customers to seamlessly browse, purchase, and manage their pharmaceutical needs online. Simultaneously, robust management functionalities empower administrators to efficiently oversee inventory, orders, and customer relationships. Through an in-depth exploration of literature, this paper examines the evolving landscape of e-commerce in healthcare, emphasizing the benefits and challenges associated with online pharmaceutical services. The methodology section details the strategic choices made in the design and development phases, outlining the technologies and frameworks employed to ensure a secure, scalable, and user-friendly virtual pharmacy. The architecture of the virtual pharmacy system is elucidated, highlighting the intricacies of data storage, processing, and security measures implemented to safeguard user information and financial transactions. Regulatory compliance is a central focus, as the paper navigates through the legal framework governing online pharmacies, ensuring adherence to healthcare and e-commerce regulations. Challenges encountered during the project are candidly discussed, accompanied by insightful solutions that contribute to the overall resilience and effectiveness of the virtual pharmacy platform. Results and performance metrics offer quantitative insights into system responsiveness, uptime, and user satisfaction, providing a comprehensive view of the platform's impact. the paper not only summarizes key findings but also proposes future enhancements and advancements, pointing towards the continual evolution of virtual pharmacies in meeting the dynamic demands of the pharmaceutical landscape. The virtual pharmacy project discussed herein stands as a testament to the potential for innovative solutions in improving medicine access, fostering a harmonious synergy between healthcare and e-commerce.

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 Keywords

Virtual pharmacy, E-commerce, Healthcare, Online shopping, Medicine access, Regulatory compliance.

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This study evaluates the sentiments of stakeholders of Tarlac province on the mandatory Reserve Officer Training Corps (ROTC) being implemented specifically to Criminology program. Through carefully analyzing stakeholders' opinions, especially on program concerns, challenges, and recommendations, this study explores the dedication to effective administration and comprehensive development of the program. By understanding the nuanced viewpoints and concerns of individuals and groups directly involved in the program's implementation and participation, this research aspires to provide valuable insights into the local dynamics and considerations shaping the discourse around compulsory military training. The methodology involves a complex assessment and evaluation derived from surveys and interviews with stakeholders. This comprehensive method offers a detailed perspective on the mandatory implementation of ROTC program. This research contributes to the Armed Forces of the Philippines in enhancing the implementation of ROTC program and further provides significant contribution to the development of a more successful, inclusive, and well-supported ROTC program that fulfills the needs of all stakeholders and favorably influences the development of future generations

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 Keywords

Sentiments, Stakeholders, ROTC, Patriotism

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ABSTRACT: Currently, approximately 74% of medications are administered orally, but their effectiveness often falls short of expectations. In response to this challenge, the transdermal drug delivery system has emerged to enhance drug delivery characteristics. Transdermal drug delivery involves the administration of drugs through the skin to achieve a systemic impact, distinct from the conventional topical approach. Transdermal drug delivery systems (TDDS) are specialized dosage forms that facilitate drug transport to viable epidermal and/or dermal tissues for local therapeutic effects, with a significant portion of the drug entering the systemic bloodstream. The adhesive component of the transdermal drug delivery system plays a crucial role in ensuring the safety, efficacy, and quality of the product. Compared to traditional oral and invasive delivery methods, topical administration of therapeutic agents through transdermal patches offers numerous advantages. Key benefits include limiting hepatic first-pass metabolism, improving therapeutic efficiency, and maintaining a consistent plasma drug level. This article offers an overview of transdermal patches, detailing their types, preparation methods, and physicochemical evaluation techniques.

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TDDS, Topical drug delivery, Systemic blood circulation

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Social networking platforms (SNPs) have revolutionized online discourse, particularly among teenagers. This study delves into the multifaceted impact of SNPs on youth development, encompassing educational learning, entertainment, health, communication, interaction, and skill development. Employing a survey-based approach with 150 participants in Delhi, we investigated the shift in time allocation towards online activities, potential declines in real-time experiences, and emotional support from familial connections. Findings revealed a near-ubiquitous (97.3%) SNP usage amongst participants, with 86% engaging regularly. Notably, 59.3% acknowledged a detrimental impact on mental health, while 74.7% perceived social media as beneficial. Rigorous hypothesis testing uncovered correlations between SNP use, addiction, and mental health, while interestingly, time spent online showed no significant link to developmental outcomes. Our study underscores the intricate and paradoxical nature of SNPs for youth, presenting both opportunities and challenges for personal growth. We emphasize the need for a balanced and informed approach, advocating for responsible SNP usage and fostering critical digital literacy amongst teenagers. This research contributes valuable insights to the ongoing dialogue on youth and online environments, promoting agency and mindful engagement in the evolving digital landscape.

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Social Networking Platforms, Internet Addiction, Teenagers, Mental Health, Development, Digital Literacy, Agency

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Creative Commons Attribution 4.0 and The Open Definition

 Abstract

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Globally, seven of the ten leading causes of deaths in 2019 were non communicable diseases or NCDs (ischemic heart disease, stroke, chronic obstructive pulmonary disease, neonatal conditions, cancer of the trachea, bronchus and lung, Alzheimer's disease, and other dementias) which are perceived preventable by maintaining a healthy lifestyle. These NCDs accounted for 44% of all deaths or 80% of the top 10. However, in 2019 all NCDs together accounted for 74% of deaths globally. Ischemic heart disease (IHD), responsible for 16% of the world's total deaths making it the world's biggest killer and has the largest increase in deaths in 2000 rising by more than 2 million to 8.9 million deaths in 2019. The 2nd and 3rd leading causes of death are Cerebrovascular Diseases (CVDs) or Stroke and Chronic Obstructive Pulmonary Disease (COPD) with approximately 11% and 6% of total deaths respectively (World Health Organization, 2020). Locally, the top three causes of death in the Philippines (from January to September 2022) were IHD (77,173 cases or 18.5% of the total deaths) CVD (42,890 deaths with 10,3% share) and neoplasms/cancer (42,497 recorded cases with 10.2% share) . Diabetes Mellitus ranked fourth with 26,744 cases with 6.4% share. Hypertensive diseases recorded 23,971 cases with 5.7% share making it the fifth leading cause of death (Philippine Statistics Authority, 2022). According to Dr. Jeanette Lazatin, the Provincial Health Officer of Tarlac, the top 10 leading causes of mortality (general population) in the province of Tarlac in 2022 are: Stroke, heart attack, cancer (all forms), multi-organ failure and Diabetes Mellitus (with unspecified complications), Pneumonia, Heart disease, Renal failure, Covid-19 and Essential (Primary) Hypertension. All identified causes of death can be prevented by lifestyle modification and health promotion. In the pursuit of fostering a healthy learning environment, educational institutions must prioritize not only academic excellence but also the overall wellness of their constituents. This involves creating spaces that encourage physical activity, providing nutritious food options, and implementing mental health support systems. By integrating wellness into the core values and mission of the institution, a culture of health becomes ingrained in the fabric of daily life, influencing the choices and behaviors of individuals within the academic community. Supporting the well-being of employees and staff is equally crucial in maintaining a healthy academic ecosystem. Education itself becomes a powerful tool for health promotion within the academe.

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Health, Promotion, Knowledge, Attitude, Practice

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A common ingredient in Indian traditional medicine is Barleria prionitis Lin. (Acanthaceae), sometimes referred to as Vajradanti or Porcupine flower. It is extensively dispersed in tropical Asia, Africa, India, and Sri Lanka. Examining the phytochemical and pharmacognocal characteristics of B. prionitis L. (Acantheceae) leaves and roots was the study's main goal. The leaf has antibacterial qualities; its decoction is used to treat feverish catarrh, the paste is put on boils and swollen glands to help them get better, and it is used as a mouthwash to relieve toothaches. Because of its antiseptic qualities, the plant's extract is used in herbal cosmetics and hair products to support the health of the skin and scalp. It has been discovered that the extract of the root has 100% antifertility action. The current investigation employed many techniques for standardization, including fluorescence analysis, physiochemical, phytochemical, macroscopical, microscopical, and HPTLC approaches, as guided by WHO guidelines. We collected roots that had been shade-dried and fresh leaves for morphological analysis. For microscopic research, free-hand slices were made from recently picked leaves and preserved root components. The extractive values for total ash, acid insoluble ash, water-soluble ash, water soluble, ethanol soluble, and ether soluble were calculated along with the loss and drying process. This review also includes research on various pharmacological actions and traditional uses.

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Barleria prionitis Lin., herbal medicine, formulation, extraction, pharmacognostic.

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Within the context of Ayurveda, there exists a pattern of individual practices and behavioral choices associated to lowering health risks. Worldwide, the problems related to lifestyle are referred to as lifestyle disorders. Lifestyle disorders such as obesity, diabetes mellitus, dyslipidemia, and hypertension are highly prevalent and are linked to cardiovascular diseases. When it comes to preventing lifestyle diseases, Swasthavritta is crucial. There are many regimens such as Dincharya (daily regimen), Ritu-charya (seasonal regimen), Rasayana therapy (rejuvenation), Sadvritta (rules & regulations of ideal routine), and Aachara Rasayana (code of conduct) that are extremely important in maintaining a healthy lifestyle in addition to Yogic practices. In the prevention of non-communicable diseases, the inclusive utilization of all these modalities has a great effect.

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Non-communicable diseases, Dinacharya, Ritucharya, Sadvritta, Aachara Rasayana etc.

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The paper is about the touch-less control using hand gesture detection that has recently emerged as a powerful solution to meet this demand, offering a novel and dynamic means for individuals to engage with digital devices and interfaces. This research paper delves into the intricate landscape of hand gesture detection technology, unveiling its underlying principles, evolutionary journey, applications, challenges, and trans-formative potential across various domains. Camera-based systems, such as depth-sensing cameras and webcams, capture three-dimensional information about hand movements. Infrared sensors and ultrasonic sensors utilize emitted waves to detect reflections, providing accurate short and long-range gesture recognition. The paper begins by elucidating the essential components of touchless control, emphasizing the critical role of sensors and sophisticated algorithms. Sensors, ranging from cameras to depth sensors, capture and interpret hand movements, while advanced machine learning models decode these movements into actionable commands for digital devices.

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Creative Commons Attribution 4.0 and The Open Definition

 Keywords

Tensorflow, CV2, Hand gesture , OpenCV, Deep learning, Gesture Control, Gesture Detection.

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Creative Commons Attribution 4.0 and The Open Definition