Published Paper Details:

Sexual harassment is more than a social issue, as it impacts on worker productivity, employee communication and organizational morale. These are direct costs to industry, combined with indirect costs such as worker discontent, absenteeism and stress. It includes requests for sexual favors, sexual advances or other sexual conduct when submission is either explicitly or implicitly a condition affecting academic or employment decisions, the behavior is sufficiently severe or pervasive as to create an intimidating hostile or repugnant environment or the behavior persists despite objection by the person to whom the conduct is directed. Due to the inherent characteristics, service organizations are a prime breeding ground for such harassment. This study reviews and analyzed full-length articles published in refereed academic journals related to issues and challenges of sexual harassment in different industries. At the end of the database search and the reading of the articles, a total of 19 published studies were determined to be relevant and were included in the analysis. Paper also proposed a theoretical model on the basis of literature review which lay the foundation for further research in this area.