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  Published Paper Details:

  Paper Title

CUSTOMER SATISFACTION AND POST PURCHASE BEHAVIOUR DECISION TOWARDS SMART PHONES IN THIRUVALLUR DISTRICT

  Authors

  Dr. N.Vijaya Kumar

  Keywords

Post Purchase Behaviour, smart phones, convenient sampling Structural Equation Modeling.

  Abstract


Abstract: Growth of mobile phone technologies has created a new range of piece of equipment, a programmable mobile phone, the smart phone. Normally, smart phone users can program some application which is personalized for needs. Smart Phones have turned into very popular among youths, especially students and young Professionals these days. A Smartphone is not just a mobile phone; it is more than a mobile phone. The objective of this study is to investigate Post Purchase Behaviour Decision towards Smart Phone users. Quantitative data (Primary) was collected by means of a survey in which samples of 300 Smartphone (IOS, Android, Windows, and Blackberry) users were taken by using convenient sampling technique. Moreover, eight important factors were selected and analyzed through the Structural Equation Modeling (SEM) was applied.

  IJCRT's Publication Details

  Unique Identification Number - IJPUB1802082

  Paper ID - 186358

  Page Number(s) - 483 - 488

  Pubished in - Volume 6 | Issue 2 | April 2018

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  Dr. N.Vijaya Kumar,   "CUSTOMER SATISFACTION AND POST PURCHASE BEHAVIOUR DECISION TOWARDS SMART PHONES IN THIRUVALLUR DISTRICT", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.6, Issue 2, pp.483 - 488, April 2018, Available at :http://www.ijcrt.org/papers/IJPUB1802082.pdf

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ISSN: 2320-2882
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Journal Starting Year (ESTD) : 2013
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ISSN and 7.97 Impact Factor Details


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ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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