Published Paper Details:

ABSTRACT In India, Banking is as old as the hills. The banking system flourished from the ancient Vedic times. Indian Banking is the lifeline of nation and its people. Banking has developed vital sectors of the economy and translated the hopes and aspirations of millions of people into reality Emotional Intelligence is critical to the success of organizations including banking sectors. In fact, there is substantial evidence that emotional intelligence is more important than job specific (technical) skills and knowledge or IQ. Different jobs require employees of different level of emotional intelligence. So, nowadays, emotional intelligence (EI) has been evolved as a topic of greatest interest. There are various factors in an organization that are affected by the employees' emotional intelligence. This study was carried out to find the difference among emotional intelligence of managers of banking sector. Data was collected from 600 managers of banking sector using questionnaire method. Emotional intelligence scale developed by the researcher during the study was used as tools for data collection. ANNOVA and t-Test were used as statistical tool for data analysis. The result of t-test indicated that both public and private sector bank managers had no significant difference on emotional intelligence scale, private sector bank. The results from the ANNOVA test of the study revealed that there was a significant difference between emotional intelligence of different managerial levels.