Published Paper Details:

ABSTRACT Digitalization is rapidly growing worldwide and it has changed the business landscape. Cashless economy is the first important step towards this digital push. Demonetization step driven in the country lead to a great infusion among the people to move a step ahead towards the cashless society. Financial services industry is going through an abrupt change due to emergence of technological innovation. Information and Communication Technology had a great impact on the banking sector. In this new fintech era banks in India are moving from conventional to convenience banking approach. The topmost agenda in banks is digitization.Goingcashless has many positive aspects but at the same time it has been confronted with several challenges. This paper seeks to examine the impact of cashless society on banks performance by focusing on issues and challenges of cashless economy through SWOT analysis as various issues exists in Indian economy like Digital Divide, technological disruptions etc.which effects bank performance.