Published Paper Details:

The Healthcare Chatbot for Hospital Management System utilizing the Dialogflow Framework represents a groundbreaking initiative poised to revolutionize the landscape of healthcare services within hospital settings. Using the stateof- the-art natural language processing capabilities built into the Dialogflow framework, this creative chatbot acts as a smart intermediate, significantly improving hospital administration systems' effectiveness, accessibility, and efficiency. At its core, this chatbot is a beacon of technological advancement, seamlessly integrating with existing hospital infrastructures to optimize a myriad of essential functions. From facilitating the intricate dance of appointment scheduling, rescheduling, and cancellations to orchestrating the symphony of patient flow management, this intelligent interface redefines the boundaries of administrative efficiency. Patients, the beating heart of any healthcare system, are empowered like never before through this transformative tool. Administrative burdens, once perceived as insurmountable obstacles, are effortlessly navigated with the assistance of this intelligent chatbot. Billing inquiries, insurance verification processes, and admission procedures are executed with unparalleled efficiency, freeing up valuable time and resources for more meaningful engagements. The result is a harmonious convergence of technology and humanity, where the intricacies of healthcare management are transformed into opportunities for seamless collaboration and compassionate care.