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INTERNATIONAL JOURNAL OF CREATIVE RESEARCH THOUGHTS - IJCRT (IJCRT.ORG)
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ISSN Approved Journal No: 2320-2882 | Impact factor: 7.97 | ESTD Year: 2013
Call For Paper - Volume 12 | Issue 7 | Month- July 2024
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Published Paper Details:
Paper Title
The Potential of Artificial Intelligence for Enhancing Citizen-Centric Service Delivery in Himachal Pradesh
Authors
Brij Mohan, Dr. Mamta Mokta
Keywords
Keywords: AI , Citizen-centric, Service delivery, Challenges and Limitation, AI integration and governance framework.
Abstract
The application of artificial intelligence (AI) in public administration has the potential to revolutionize citizen-centric service delivery, making it more efficient, accessible, and responsive. This research paper examines the potential of AI to enhance service delivery in Himachal Pradesh, India. The study explores existing AI technologies, their implementation in public services globally, and assesses their applicability to the specific socio-economic and administrative context of Himachal Pradesh. Through a comprehensive literature review, analysis of current practices, and primary data collection from stakeholders, this paper identifies key areas where AI can significantly improve service delivery, discusses challenges and limitations, and provides recommendations for effective AI integration in the state's governance framework.
IJCRT's Publication Details
Unique Identification Number - IJCRT24A6052
Paper ID - 264855
Page Number(s) - j488-j491
Pubished in - Volume 12 | Issue 6 | June 2024
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Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882
E-ISSN Number - 2320-2882
Cite this article
Brij Mohan, Dr. Mamta Mokta, "The Potential of Artificial Intelligence for Enhancing Citizen-Centric Service Delivery in Himachal Pradesh", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.12, Issue 6, pp.j488-j491, June 2024, Available at :http://www.ijcrt.org/papers/IJCRT24A6052.pdf
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ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
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ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
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