Published Paper Details:

Staff turnover in the hospitality industry, particularly in hotels, remains a persistent challenge with significant implications for organizational performance and service quality. This paper delves into the complexities of this phenomenon, aiming to uncover its underlying causes, consequences, and potential solutions. Through a comprehensive review of existing literature, this research seeks to shed light on the factors contributing to high turnover rates among hotel staff, including job dissatisfaction, low morale, inadequate compensation, and limited opportunities for career advancement. Additionally, it explores the ripple effects of staff turnover on organizational effectiveness, guest satisfaction, and overall reputation. By understanding the multifaceted nature of turnover in the hospitality sector, this study aims to provide valuable insights and practical strategies for hotel management to mitigate turnover rates, enhance employee retention, and ultimately foster a more stable and productive workforce.