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  Published Paper Details:

  Paper Title

Role of Social Media in E-Commerce: It's influence in consumer engagement and purchase decision with reference to the consumers of Darjeeling hills, West Bengal, India.

  Authors

  Manoresh Thapa

  Keywords

Social media, E-commerce, consumer engagement, consumer purchase decision.

  Abstract


Social media has remodeled the way people connect, communicate and share information. It has transformed various aspects of our lives, including the way we shop and engage in e-commerce. Rather than relying on traditional methods such as magazines, radio and television, consumers are progressively using social networking sites to look for information regarding various products and services. With the rise of platforms such as Facebook, Instagram, Twitter and YouTube, social media has become an integral part of the business landscape, playing a significant role in the growth and success of e-commerce businesses. The convergence of social media and e-commerce has created new opportunities for businesses to reach and engage with their target audience. Social media platforms provides an extensive user base allowing businesses to exhibit their products or services to a vast number of potential customers in unique ways. The study aims to investigate the role of social media in e-commerce, specifically focusing on consumer engagement and purchase decisions. By understanding how social media influences consumer behavior, businesses can optimize their marketing strategies to enhance consumer engagement and drive sales in the e-commerce landscape.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT24A3297

  Paper ID - 253694

  Page Number(s) - l1-l16

  Pubished in - Volume 12 | Issue 3 | March 2024

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  Manoresh Thapa,   "Role of Social Media in E-Commerce: It's influence in consumer engagement and purchase decision with reference to the consumers of Darjeeling hills, West Bengal, India.", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.12, Issue 3, pp.l1-l16, March 2024, Available at :http://www.ijcrt.org/papers/IJCRT24A3297.pdf

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ISSN: 2320-2882
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Journal Starting Year (ESTD) : 2013
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ISSN and 7.97 Impact Factor Details


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ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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