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  Published Paper Details:

  Paper Title

A Study To Know The Usage Of Bank App Over UPI App

  Authors

  Sapna S

  Keywords

Banking App, UPI App, Scan & Pay.

  Abstract


The banking system has evolved drastically over time, moving from the old brick-and-mortar model where clients waited in line for services to the current one where banks are always accessible. The banking app changes traditional banking into a contemporary, effective, and safe experience, from checking your account balance to completing simple transactions. The objectives of the study were to know the usage of the banking app over the UPI app and to know the satisfaction among users regarding the usage of the Banking app. The study employed percentage analysis with a sample size of 52 participants. It was found that there are more UPI users than bank app users, the UPI app is more user-friendly than the banking app, and the UPI app is rated at 5, whereas the banking app is rated at 3.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT2403262

  Paper ID - 252691

  Page Number(s) - c98-c108

  Pubished in - Volume 12 | Issue 3 | March 2024

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  Sapna S,   "A Study To Know The Usage Of Bank App Over UPI App", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.12, Issue 3, pp.c98-c108, March 2024, Available at :http://www.ijcrt.org/papers/IJCRT2403262.pdf

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ISSN: 2320-2882
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ISSN and 7.97 Impact Factor Details


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ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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