Published Paper Details:

The report titled "Study of Inpatient Satisfaction" provides a comprehensive analysis of patient satisfaction at a city-based hospital in Bangalore, Karnataka. The report outlines the objectives, methodology, results, and observations of the study, along with bottlenecks, recommendations for improvement, limitations, and conclusions. The study aims to achieve a higher level of patient satisfaction and continually improve performance through the adaptation of new methods and technology. The methodology involves primary and secondary data collection, including survey research and interviews with patients and marketing personnel. The report presents detailed figures and observations, such as bed occupancy rates, patient responses to various hospital services, and discharge turnaround times. It also identifies bottlenecks in the inpatient department and provides recommendations for improvement, emphasizing the need for staff training, improved communication, and reduced discharge turnaround times. The report concludes by highlighting the importance of patient satisfaction and the positive feedback received from patients regarding the hospital's services.