Published Paper Details:

In order to ensure that medical services are delivered effectively and efficiently and to ensure employee satisfaction, human resource management is essential in healthcare institutions. The purpose of this study is to ascertain how human resources management practices affect healthcare organisations in terms of service quality and patient happiness, after staff satisfaction. The goal of human resource management, or HRM for short, is to optimise employee performance in the workplace. HR is generally focused on processes and policies and is concerned with how people are handled inside organisations. Organisations' human resource departments and divisions are normally in charge of several tasks, such as hiring new employees, providing training and development opportunities, evaluating employee performance, and compensating staff (by overseeing pay and benefit plans, for example). Industrial relations, or the balance of organisational practices with restrictions resulting from collective bargaining and governmental laws, is another area of importance for HR. The human relations movement of the early 20th century gave rise to HR, when scholars started recording methods of generating economic value via the strategic management of labour forces. To create new policies, more research and a renewed emphasis on human resources management in the healthcare industry are required. To improve health care outcomes and access globally, effective human resources management solutions are crucial.