Published Paper Details:

We live in the "era of empowerment" and distributive leadership where possession of leadership by one is not sufficient to strive in the storm of competition and rapid change. Similarly, it is almost impossible for organisations to excel and survive with a homogeneous workforce, due to which workforce diversity and inclusion are one of the most emerging topics in today's world. Organisations are making all possible efforts from formulation to execution of several policies for bringing more effectiveness in the recruitment and selection process to ensure the acquisition, retention, and satisfaction of a highly varied workforce. A diversified workforce brings competitive advantage, innovation, new ideas, perspectives and cost-benefit to the organisation on the other hand communication issues, cultural misunderstandings, discrimination, and slower decision-making are some challenges faced by organisations. In this paper, efforts have been made to explain the concept of workforce diversity and inclusion various benefits and challenges are also discussed, along with the several perspectives and practices adopted by some leading organisations are presented in a lucid manner. This paper is based on secondary data. After going through readily available data, it emerged that adopting diversity and inclusion in the workplace is inevitable to hit the jackpot as diversity brings innovation, creativity and better financial returns.