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  Published Paper Details:

  Paper Title

Innovation Management in Retail Marketing: Consumer Behavior and Perception to Online Shopping with Special Reference to Amazon among Women

  Authors

  Ranjitha S,  Rajeshwari M

  Keywords

Keywords; consumers, satisfaction, amazon, online shopping

  Abstract


In recent years, all business people have been developing and updating their business models with the latest technologies for better growth and to sustain in the market. Similarly, retail industries are also reaching their customers to meet their needs and want by selling goods and services through online. Now a day, consumers also prefer to buy goods in online due to time constraints. We consumers depends more on online shopping as it makes shopping easy and flexible. There are various traders facilitating online portal for shopping and in this one of most popular online shopping cart is Amazon. Amazon is one of online portal which offers goods and services to its consumers with attractive price discounts. This study aims to analyzing of how Amazon satisfying consumer with their services, to determine whether the female population mean age is significant, relationships between the variables and what changes can be done by Amazon for betterment of their services

  IJCRT's Publication Details

  Unique Identification Number - IJCRT23A5202

  Paper ID - 238041

  Page Number(s) - j953-j962

  Pubished in - Volume 11 | Issue 5 | May 2023

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  Ranjitha S,  Rajeshwari M,   "Innovation Management in Retail Marketing: Consumer Behavior and Perception to Online Shopping with Special Reference to Amazon among Women", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.11, Issue 5, pp.j953-j962, May 2023, Available at :http://www.ijcrt.org/papers/IJCRT23A5202.pdf

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ISSN: 2320-2882
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Journal Starting Year (ESTD) : 2013
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ISSN and 7.97 Impact Factor Details


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ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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