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  Published Paper Details:

  Paper Title

"A STUDY ON SATISFACTORY SURVEY REGARDING SERVICES PROVIDED BY COMMUNITY HEALTH OFFICER (CHO) AMONG RESIDENTS OF VILLAGERS AT SELECTED COMMUNITY AREA AT MEERUT"

  Authors

  KHUSHBOO RANI,  PARUL YADAV,  Priya,  Priyanka,  Riya

  Keywords

satisfaction, services, CHO

  Abstract


INTRODUCTION - Health care in India is delivered through a three tier structure of health services comprising the primary, secondary and tertiary health care facilities with the objective of bringing health care services within the reach of the people of both the rural and urban areas. The primary tier would have three types of health care institutions, namely, a Sub-centre (SC)for a population of 3000-5000, a Primary Health Centre (PHC) for 20000 to 30000population and a Community Health Centre (CHC) as referral centre for every four PHCs. The district hospitals are to function as the secondary tier for the urban population. The tertiary health care is to be provided by health care institutions in urban areas which are well equipped with sophisticated diagnostic and investigative facilities. Roles and responsibilities of CHO is evolving concept in health care sector and their roles and responsibilities are purely population oriented in public health. They are expected to provide specific service delivery, leadership, supervision, management and take pro-active role in all the activities at community level, organize various health program and activity in health promotion according the need. These roles of CHO help to bridge the gap between health care facilities and population seeking health care. Health care services Maternal healthcare: Prenatal care like antenatal checkup, screening for high risk, immunization and supplementation, child birth, postnatal care and if require referral to higher center. Neonate and infant health care: Management of high-risk newborn, screening of congenital anomalies. PROBLEM STATEMENT "A study on satisfactory survey regarding services provided by Community Health Officer (CHO) among resident of villagers at selected community area at Meerut." OBJECTIVES 1. To find out the level of satisfaction of resident of villagers regarding services provided by community health officer. 2. To find out the association between level of satisfaction with selected demography variables. METHODOLOGY - In the study quantitative descriptive approach was considered as appropriate to find out the level of satisfaction of resident of villagers. Research design was selected for the study is a descriptive research design. This study was conducted in selected community areas at Meerut. Population refers to all the villagers of community area at Meerut. Sample size is the present study consist of 100 villagers residing in selected community area at Meerut. In the present study a random sampling technique is used. This study was conducted in Multan Nagar Meerut. TOOLS was consists of two parts that is Demographic variables, Checklist to assess the satisfaction level of resident of villagers regarding services provided by CHO. RESULT - The table depicts frequency and percentage wise Distribution of people according to their age in years shows that 10% of them were in the age group of 21-25 years, 30% were in the age group of 23-27 years, 39% were in the age group 28-32 years and 21% were in the age group 32-40 years. According to their gender shows that 42% of them are male and 58% of them are female. According to their occupation shows that 29% of them are self employed, 36% of them are government service, 35% of them are graduate and 11% of them having no formal education. According to their education shows that 14% of them are in higher secondary, 31% of them are in senior secondary, 44% of them are graduate and 11% of them having no formal education. According to their areas of living shows that 49% are living in urban area and 51% are living in rural area. According to their choice of health facilities shows that 8% of them prefer private sector, 70% of them prefer government sector and 22% of them prefer both private and government sector. The data presented that the level of satisfaction of community people is majority 60% satisfied and 40% is very satisfied and not satisfied is nil. The data depicts that the satisfaction level of community people is satisfied. The demographic variable are such as Age, Gender, Occupation, Education, Area of living and Which health facility you will go for check up calculated chi-square value was less than the table value and P> 0.05, hence there was no significant association between satisfaction and selected demographic variables at 0.05 level of significance. Thus, the research hypothesis was rejected. CONCLUSION The result of the study reveals that the resident of villagerswere satisfied regarding the services provided by Community Health Officer.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT2312552

  Paper ID - 247213

  Page Number(s) - e962-e968

  Pubished in - Volume 11 | Issue 12 | December 2023

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  KHUSHBOO RANI,  PARUL YADAV,  Priya,  Priyanka,  Riya,   ""A STUDY ON SATISFACTORY SURVEY REGARDING SERVICES PROVIDED BY COMMUNITY HEALTH OFFICER (CHO) AMONG RESIDENTS OF VILLAGERS AT SELECTED COMMUNITY AREA AT MEERUT"", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.11, Issue 12, pp.e962-e968, December 2023, Available at :http://www.ijcrt.org/papers/IJCRT2312552.pdf

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