Published Paper Details:

The contemporary information society holds a common expectation for seamless, user-friendly, and efficient interaction between the government and its citizens. Addressing these expectations, electronic government solutions have gained prominence by automating decision-making processes on a national scale, thereby enhancing government operations and fostering improved social communications among members of society. Influencing a wide spectrum of functions related to document management and processing, the advent of electronic government heralds a transformative shift in the decentralized governance framework. Belarus, as a case in point, has made significant strides in establishing an electronic government infrastructure and delivering associated services. This progress owes much to the accelerated advancement of information and communication technologies (ICTs). Nevertheless, citizen engagement in e-governance within Belarus lags behind the Eastern European average. This deficiency is primarily attributed to the limited availability of interactive functions and online services on the official websites of government entities and institutions. Amid the array of technological solutions, each differing in speed, reliability, and data security, a few recent innovations shine through. These innovations are underpinned by revolutionary principles of compatibility and hold substantial promise for the future of electronic government.