Published Paper Details:

The study aimed to comprehend the life experiences of health workers during the COVID-19 pandemic in Dagupan City, focusing on their tasks, especially in caring for COVID-19 patients amidst numerous challenges. This research aimed to prompt the government to develop comprehensive solutions for health management, covering manpower, facilities, supplies, equipment, and action plans. Thirty health workers from a private hospital in Dagupan City participated as respondents, selected through non-probability sampling. Interviews were conducted using various communication platforms to collect information on their lived experiences. Additionally, the researchers documented necessary information, adhering to transparency and data privacy regulations. Utilizing descriptive and phenomenological designs with statistical analysis, the study revealed that physical and psychological distress was the primary challenge faced by health workers in Dagupan City during the pandemic. Ten out of 30 respondents reported significant impacts, including sleeplessness, extended duty hours, wearing personal protective equipment (PPE), and irregular meal times. The research offers timely and relevant recommendations tailored to the needs of health workers in the private hospital in Dagupan City. These recommendations, integral to hospital management and individual experiences, aim to empower and foster growth among health workers and the institution. The researcher formulated these suggestions to align with the overarching goal of assisting the government in implementing programs that support health workers.