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  Published Paper Details:

  Paper Title

Predicting Customer Interest in Vehicle Insurance: A Study of Health Insurance Policyholders

  Authors

  Dhruv Jore,  Shreyas Arora,  Amey Dubey,  Vikas Khare

  Keywords

customer interest, machine learning, logistic regression, random forests, naive bayes.

  Abstract


This research paper aims to predict customer interest in purchasing vehicle insurance from a health insurance company using data science techniques. The study uses data collected from health insurance holders of the company and employs data processing, analysis, and visualization techniques to prepare the data for machine learning models. Three models, namely logistic regression, Naive Bayes, and random forests were trained on the data, and their performance matrices were compared to determine the best-performing model. The study concludes that the random forests model outperformed the other two models in predicting customer interest in purchasing vehicle insurance. The results of this study have practical implications for health insurance companies seeking to expand their service offerings to customers. The study contributes to the growing field of data science in the insurance industry and highlights the potential benefits of using machine learning models to predict customer interests. The results of this research can aid insurance companies in developing targeted marketing strategies and improving customer satisfaction.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT2310406

  Paper ID - 245176

  Page Number(s) - d602-d611

  Pubished in - Volume 11 | Issue 10 | October 2023

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  Dhruv Jore,  Shreyas Arora,  Amey Dubey,  Vikas Khare,   "Predicting Customer Interest in Vehicle Insurance: A Study of Health Insurance Policyholders", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.11, Issue 10, pp.d602-d611, October 2023, Available at :http://www.ijcrt.org/papers/IJCRT2310406.pdf

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ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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ISSN and 7.97 Impact Factor Details


ISSN
ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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