Published Paper Details:

Digitalisation is the process by which businesses leverage various new and current technologies in response to adjustments in both internal and external interactions to provide better customer services and experiences quickly and effectively. The terms "Make in India" and "Digital India" are being used to describe the larger and more sustainable industrial and financial growth of our nation. The government is encouraging the use and updating of technology while also providing high-speed broadband connectivity to every part of the nation. India's enormous untapped market for internet connections has now been opened up by this. A financial revolution has begun in India thanks to the digital payment systems developed by banks, such as the Unified Payments Infrastructure (UPI), the Bharat Interface for Money (BHIM), mobile money, and e-wallets. It is essential to adapt and implement very capital-intensive global technologies, infrastructure, and procedures if you want to stay ahead of the curve. As a means of safeguarding customers, data integrity, authentication (including third-party authentication), and trust factors in financial transactions are becoming more crucial. By utilising digital technologies, which include unified client experiences, speedier output, infinite banking volumes, financial inclusion, operational efficiency, economic scale, and more, improved customer satisfaction and value are sought for. In many areas, including financial transactions, digitalization has improved efficiency and customer happiness. This article's goal is to look at how India's financial transactions have been affected by digitization.